Are you encountering the GCash Internal Server Error? If your answer is YES then don’t worry you are not alone. Many GCash users are currently facing the same problem and looking for a way to fix it.
For the unversed, GCash is a Philippines mobile payment service that allows users to do online cashless transactions. It is owned by Globe Fintech Innovations, Inc. and operated by G-Xchange, Inc.
Unfortunately, it has been seen that some users are getting the GCash Internal Server Error and looking for a way to fix it. It is a very frustrating error because it prevents users from using the GCash service.
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However, if you are encountering the same error while using GCash then you can fix it by applying the methods written below.
Before starting to troubleshoot this error, let’s find out the reasons causing this error.
Without any further ado, let’s get started:
What Causes the GCash Internal Server Error?
There are several reasons that may cause the GCash Internal Server Error. Some of the most common reasons include:
- Server Issues: As the name suggests, it is an internal server error that occurred due to issues in the server. It is possible that you are encountering the GCash Internal Server Error because of the down and under maintenance server.
- Outdated Version Of the App: It is also possible that you are facing this error because you are using the outdated version of the GCash app.
- Corrupted Cache Files: Corrupted and outdated cache files may also cause various technical issues it may be possible that you are encountering the GCash Internal Server Error because there is a corrupted cache file stored in the GCash app.
- Internet Connection issues: Because GCAsh is an online application it relies on the strength of your internet connection. It is possible that you are facing this problem because there is an issue with your internet connection.
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How to Fix the GCash Internal Server Error
Here are some possible ways to resolve the GCash Internal Server Error:
Method 1: Check Server Status
because it is an internal server error the first thing you need to do is check the GCash server status. To do that use the Down Detector website. This website will show you the current status of the server based on the reports submitted by the users on the internet.
After checking the server status if you find any issues in the server then you have to wait until the issues are fixed by the developer of the GCash app.
Method 2: Update the App
If there are no issues with the server then the next thing you need to do is check and update the GCash app. To do that, go to Google PlayStore or App Store and search for the GCash app.
Once you find the app tap on the Update button (if available) to update your GCash app to the latest version of the app. Once you update the app, go to GCash and check if you are still facing the same error or not.
Method 3: Clear Cache
Corrupted and outdated cache files may also cause various technical issues. If updating the GCash app does not fix your problem then you should try clearing the cache files.
If you are an Android user then go to Settings > Apps > Manage Apps > GCash App > Clear Data > Clear Cache.
If you are an iPhone user then go to Settings > General > iPhone Storage > GCash App > Ofload App > Reinstall App.
Method 4: Reinstall the App
If you have tried updating the app and clearing the cache files but still facing the same error then the last thing you need to do is Uninstall and Reinstall the GCash app.
To do that, tap and hold on the GCash app and select the Uninstall option from the menu. Once uninstalled, go to Google PlayStore or App Store. Search for the GCash app and tap on the Install Button next to the app name.
Wait for the installation process to be completed and log in to your GCash account. Check whether your problem is fixed or not.
That’s all you need to know about how to fix GCash internal server error.