Is GCash verification not working for you? If YES then don’t worry, we have come up with a guide explaining how to fix this problem right now.
GCash is a mobile payments service that turns your mobile phone into a virtual wallet. Using the GCash app, you can pay bills, send money, shop online and more. However many users are complaining about the GCash verification not working Issue.
Are you one of the users who is unable to verify their GCash account? Have you tried verifying your account and the system is not accepting it? Then you are not alone there are many more like you.
In this article, we shall share with you the reasons why GCash verification is not working and solutions to your problem.
Reasons GCash Verification Not Working:
- Outdated App Version
- ID validation error
- Overloaded Support Channels
- Outdated App Version
- Unstable Internet
- Server Issue
Fixes For GCash Verification Not Working Issue
ID validation error
- Your ID must be valid
- The name on your ID must match with the name of your GCash account.
- The ID must have an ID Number and signature on it
- It must be laminated.
- Omitting essential details or submitting low-quality images can cause a verification failed error.
Unstable Internet
- If your internet connection is slow or unstable you may an issues with the verification process.
- Check Internet speed with a speed test that is freely available online.
- If it is slow then contact your internet service provider to solve the issue.
- One can even switch to Ethernet.
- If you are using WiFi then turn off your router or modem and switch them on again.
- Disable VPN if using one.
- Check if the GCash Verification Not Working issue is resolved.
Update GCash App
Android Users
- Open Google Play Store.
- Tap on Manage apps and device
- Click on Update available.
- Tap on GCash
- If there is an update option.
- Tap on Update.
iOS Users
- Open the App Store on your device.
- Tap on the profile icon.
- Find GCash
- Tap the Update option
- Re-launch the app.
- Check if the issue is resolved.
Overloaded Support Channels
It takes around seven days for your application to be processed but it can be delayed due to the high volume of verification applications. So do wait for some time but if the issue persists then do contact the GCash Support Team.
If you see, ‘Too many attempts!’ error message. Then one must wait for 24 hours before attempting it again.
Clear Cache
- Go to Settings
- Go to Apps or Applications.
- Tap on GCash
- Click on Storage and cache
- Tap on Clear Cache.
Server Issue
Sometimes you face an error in GCash due to a server issue. If the servers are overloaded due to high traffic on them the verification process is delayed. Do check the server status on its official website or social media platforms. If the servers are down then wait for a few hours till the team resolves the error.
These are some of the solutions to solve the GCash Verification Not Working Issue. Hope they helped resolve the error for you.