Are you getting the ‘Something went wrong’ error on GCash? If your answer is YES then don’t worry, you have come to the right place.
In the age of digital content, GCash plays a major role in transferring and receiving money. The platform also allows users to pay bills, purchase goods and more.
Unfortunately, many users have been facing the GCash Something went wrong error lately. Well, this can be quite annoying when you have to pay a bill urgently and GCash serves you with Something Went Wrong Error.
Do not worry if you are one of those having an issue with the GCash App. In this article we shall share with you some effective solutions to Fix GCash Something Went Wrong Error.
Without any further ado, let’s get started:
How To Fix GCash Something Went Wrong Error:
Here are some effective ways to resolve the GCash something went wrong error:
Unable to Login
- If you are unable to login to your GCash account
- Check your login credentials.
- Do enter the correct username and password.
- If you have entered the wrong password multiple times
- Your account could be locked.
- Contact GCash support for assistance.
Failed Transaction
- If a transaction fails
- Check your internet connection.
- Verify the details of the transaction.
- Check if you have used the right username and password.
- Check your GCash balance.
- If you have insufficient funds in your account you may face the error.
Force Stop GCash
- Go to Settings on your device.
- Tap on Apps & Notification.
- Tap the See All Apps option.
- Click on GCash from the list.
- Click on “Force Stop”
- Confirm by pressing OK.
Restart Device
Restart Android Device:
- Press the Power button on your device
- You will see the Reboot/Restart option.
- Tap on the Restart option.
- The device will automatically turn off.
- Wait for a few seconds.
- Turn your device on.
Restart iPhone:
- Press and hold the Power button & Volume Down button together.
- Drag the slider from left to right.
- The device will turn off.
- Press and hold the side button again.
- Your iPhone will turn back on.
Check Internet Connection
- A stable internet connection is a must for any app to work without any glitches.
- If the network is slow or unstable you may face an error with GCash.
- Carry out a speed test to see if you are connected to a stable internet connection.
- If not then contact your service provider.
- You can also try switching to a Wi-Fi network.
- Or if using a Wi-Fi try restarting your router.
Clear GCash App Cache
- Go to Settings on your device.
- Tap on Apps & Notification.
- Tap the See All Apps option.
- Click on the GCash app.
- Tap on Storage and cache
- Click on Clear cache.
- Check if GCash Something Went Wrong Error has been resolved.
Update GCash App
On Android Device:
- Open Google Play Store.
- Tap on Manage apps and device
- Click on Update available.
- Tap on the GCash app
- If there is an update option.
- Tap on Update.
On iPhone:
- Open the App Store on your device.
- Tap on the profile icon.
- Find GCash app
- Tap the Update option
- Re-launch the app.
- Check if the GCash Something Went Wrong Error is resolved.
Check Server Status
If none of the above solutions work then do check the server status of the app. This can be done by visiting the DownDetector website. If there’s an issue with the server. Just wait until the server or maintenance issues get fixed.
Contact Support Team
If nothing else works then the final option is to contact the GCash support team for help. They will soon reply and guide you in troubleshooting the issue.
We hope that you have found this article helpful for you. If you have any further queries do contact us in the comments section below.