How To Fix Star Wars Galaxy Of Heroes Not Loading (2024)

Are you facing the problem of Star Wars Galaxy Of Heroes Not Loading? If yes then don’t worry you are at the right place.

Star Wars: Galaxy of Heroes is a popular mobile RPG game developed by Capital Games.

Star Wars: Galaxy of Heroes offers a rich RPG experience, allowing players to immerse themselves in the Star Wars universe, strategize with character teams, and compete in epic battles. 

The game is praised for its depth and the variety of characters and content it offers to Star Wars fans.

However, many players are facing the problem of Star Wars Galaxy Of Heroes Not Loading.

Are you here for the same reason? If yes then don’t worry you have come to the right place.

Today i will guide you on how you can fix the Star Wars Galaxy Of Heroes Not Loading problem.

Let’s Get Started.

How To Fix Star Wars Galaxy Of Heroes Not Loading

Here are some methods you can try to fix the problem:

Restart the Game: 

Sometimes, the game may encounter temporary glitches or connectivity issues. 

Try force-quitting the game and reopening it to see if that resolves the problem.

To do so:

For Android:

  • Swipe up from the bottom of the screen and hold to open the “Recent Apps” menu. 
  • Alternatively, you can press the “Recent Apps” button (usually a square or rectangular icon) if your device has one.
  • Scroll through the list of recently used apps until you find the Star Wars Galaxy Of Heroes App .
  • Swipe the Star Wars Galaxy Of Heroes apps preview upwards to close it completely. 
  • Alternatively, you may see a “Close All” option to close all apps at once.

For iOS:

  • On iPhones with Face ID, swipe up from the bottom of the screen and pause slightly in the middle of the screen. 
  • This action will open the App Switcher, which displays previews of recently used apps.
  • Swipe left or right to find the Star Wars Galaxy Of Heroes App.
  • Swipe the Star Wars Galaxy Of Heroes app’s preview upwards to close it completely.

Once done, open the Star Wars Galaxy Of Heroes App again to see if the issue persists..

Restart Device: 

Restarting your mobile device can help clear temporary files and refresh system processes, which may resolve issues with the game not loading.

To do so:

For Android:

  • Press and hold the power button on your device until the power menu appears on the screen.
  • Select “Restart,” or “Reboot” option.
  • Once your device is powered off, wait until your device restarts.

For iOS:

  • Press and hold the power button until the “slide to power off” slider appears on the screen.
  • Drag the slider to the right to turn off your device.
  • Once your device is completely turned off, press and hold the power button again until the Apple logo appears on the screen.
  • Release the power button and wait for your device to restart.

Once your device restarted, open the Star Wars Galaxy Of Heroes App again and check if the issue persists.

Check Internet Connection: 

How To Fix Star Wars Galaxy Of Heroes Not Loading

Make sure that your device is connected to a stable internet connection. 

Star Wars: Galaxy of Heroes requires an internet connection to load properly and access game servers.

Visit any online platform or use online services to check your connection speed.

If you are using Wi-Fi and facing issues, try restarting your WiFi router or switching to mobile data or different WiFI connection to see if the issue persists.

Check Server Status:

How To Fix Star Wars Galaxy Of Heroes Not Loading

Verify if there are any known issues with the game’s servers that could be affecting gameplay.

Sometimes, the game servers may be experiencing issues or undergoing maintenance, which can prevent the game from loading properly. 

Check the official Star Wars: Galaxy of Heroes social media channels or forums for any announcements about server status.

If there are any ongoing server issues, wait until it gets resolved.

Update the Game:

Check for any available updates for the game and install them. 

Game developers often release patches to fix bugs.

Here how to do so:

For Android Devices:

  • Open the Google Play Store on your device.
  • Tap the menu icon (three horizontal lines) in the top left corner.
  • Select “My apps & games” from the menu.
  • Look for the Star Wars Galaxy Of Heroes App in the list of installed apps. 
  • If an update is available, it will be listed here.
  • Tap the “Update” button next to the Star Wars Galaxy Of Heroes App to install the latest version.

For iOS Devices:

  • Open the App Store on your device.
  • Tap on your profile icon in the top right corner.
  • Scroll down to the “Available Updates” section. 
  • If an update for the Star Wars Galaxy Of Heroes App is available, it will be listed here.
  • Tap the “Update” button next to the Star Wars Galaxy Of Heroes App to install the latest version

Once the update is complete, launch the Star Wars Galaxy Of Heroes App and check if the problem persists.

Additionally, make sure that your device has enough available storage space to run the game. 

Star Wars: Galaxy of Heroes may require a certain amount of free space to download and store additional game data.

Clear Cache and Data (Android Only): 

If the game continues to have loading issues, try clearing the cache and data for Star Wars: Galaxy of Heroes on your device. 

This can help remove any corrupted files that may be causing the problem. 

Keep in mind that clearing data will log you out of the app, and reset any app preferences.

Here how to do so:

  • Go to the Settings app on your Android device.
  • Depending on your device, you will see options like “Apps,” “Applications,” or “Application Manager.”
  • Scroll through the list of installed apps until you find the    Star Wars Galaxy Of Heroes App. 
  • Tap on it to open its settings.
  • Within the  Star Wars Galaxy Of Heroes App settings, you should see an option labeled “Storage” or “Storage & cache.” 
  • Tap on this option.
  • Tap on “Clear Cache” and “Clear Data” to remove the temporary files stored by the app.

Once done, launch the Star Wars Galaxy Of Heroes App and check if the issue persists.

Reinstall the Game:

Uninstall the game and then reinstall it from the App Store or Google Play Store. 

This can help fix issues caused by corrupted files.

Here how to do so:

On Android:

  • Open the Settings app on your device.
  • Scroll down and select “Apps” or “Applications.”
  • Find and tap on the Star Wars Galaxy Of Heroes App from the list of installed apps.
  • Tap on “Uninstall” and confirm the action when prompted.
  • Open the Google Play Store.
  • Use the search function to find the Star Wars Galaxy Of Heroes
  • Once you locate the app, tap on it to open its store page.
  • Tap the “Install” button to download and install the app on your device.
  • Wait for the installation process to complete.

On iOS:

  • Press and hold the Star Wars Galaxy Of Heroes App icon on your home screen until it starts shaking.
  • Tap the “X” icon on the app’s icon.
  • Confirm the uninstallation when prompted.
  • Open the Apple App Store.
  • Use the search function to find the Star Wars Galaxy Of Heroes App.
  • Once you locate the app, tap on it to open its store page.
  • Tap the “Get” button to download and install the app on your device.
  • Wait for the installation process to complete.

After reinstalling the Star Wars Galaxy Of Heroes, open it again and log in again if required then check if the problem persists.

Contact Support:

If none of the above steps work, contact the customer support for Star Wars: Galaxy of Heroes for further assistance.

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