Are you getting the ‘Plex you don’t have access to this server’ error?
If your answer is YES then don’t worry, you are not the only person who is currently having this server error on Plex.
Since the number of users who are encountering the ‘You don’t have access to this server error on Plex has increased significantly over the last couple of months, I decided to create a guide mentioning reasons that could lead to this frustrating error.
Apart from mentioning the reasons that cause the ‘Plex you don’t have access to this server error, we have come up with multiple solutions that will help you resolve this issue on Plex.
Without any further ado, let’s get started:
What Causes Plex You Don’t Have Access To This Server Error?
There are plenty of reasons that might lead you to the ‘you don’t have access to this server’ error on Plex.
Since mentioning all reasons are not possible for us, we have decided to enlist reasons that are common and often lead to server error on Plex.
Here are all common reasons that cause you don’t have access to this server error on Plex:
1. Outdated App
Whenever you encounter a server error on Plex, the first and foremost thing you should do is check whether your Plex application is up to date or not.
If your device has an outdated application installed on it, you are most likely to encounter errors including ‘you don’t have access to this server’.
For the uninformed, Plex does have a separate application for server and viewing devices.
2. Wrong Connection
As we have mentioned above, Plex has a separate app for servers and viewing devices.
They might be two different apps but they should talk to each other.
If their connections are wrong, you are most likely to encounter this error on Plex.
3. Plex Media Server Not Running
If you are an avid Plex user, you must have noticed that its Media server app often shut down.
This usually happens when you have the Media server app installed on a NAS.
Plex You Don’t Have Access To This Server Fix (2024)
There are plenty of Plex users who have recently been searching for a way to fix the ‘you don’t have access to this server’ error but they are having trouble finding a possible solution.
If you too are having this error on Plex and want it to get fixed right now then look no further as we have got you covered.
To make your work a bit easier, we have mentioned a bunch of solutions that you can use to resolve this problem on Plex.
Here are multiple ways to fix you don’t have access to this server on Plex:
Method 1: Turn On Your Plex Media Server App
Whenever you encounter the ‘Plex you don’t have access to this server’ error, you should check the server status of the Plex Media Server.
There are chances that you are getting this server error because the Media Server app is down at the moment.
Media Server App could also be Off due to software installed on your device.
In that case, you will have to turn On your Media Server App again so your client device can access the server and let you watch your favourite Movie and TV show.
Method 2: Update Plex Media Server App
As mentioned above, an outdated Media Server app could trigger numerous issues and errors.
If you are having the ‘you don’t have access to this server’ error on Plex and want to fix it then I advise you to update your Media Server app to the latest version.
The easiest way to upgrade Plex Media Server App to the latest version is to set it up again.
If you don’t know how to upgrade Plex Media Server App to the latest version then follow the steps mentioned below:
- First, visit the official website of Plex.
- Once you are on the site, download Plex Media Server Installer.
- Once downloaded, run the installer and follow the on-screen instructions.
- Once the process is completed, sign in to your Plex account.
- Check your content libraries and make sure they are linked to Plex.
That’s it.
Method 3: Make Sure the App And Server Are On the Same Network
If you continue to encounter the ‘Plex you don’t have access to this server’ error then there are chances that Plex Media Server App and the Web App are not on the same network.
Yes, if both applications are on different networks, you are likely to encounter this problem on Plex.
Irrespective of how many networks you have in your home, make sure both Plex Media Server App and Web App are on the same network if you don’t want to encounter this frustrating error.
Method 4: Disable VPN
There is no denying that VPN plays a crucial role when it comes to security and privacy but sometimes it creates problems connecting server and client devices.
If you have VPN enabled on a device that runs the Plex Media Server app, your IP information will be changed making it a bit difficult for server and client devices to get connected.
This is a rare case when you can’t use Plex smoothly due to a VPN because Plex sends connection information through plex.tv as long as you are logged in with your account on both applications.
If you have VPN enabled on your device, make sure it does not interfere with the connectivity between the server and client devices.
Method 5: Disable Secure Connections Setting On Your Server
There is no denying that Plex is a secure and trusted platform but since some applications don’t support it automatically, you will need to disable it manually.
While disabling it, make sure the Plex app versions that are not fully supported are not blocked.
Do you know how to disable secure connections if you have Plex Apps that are not fully supported?
If your answer is NO then follow the steps written below:
- First, launch the Plex Media Server App.
- Log in using your account.
- Head to ‘Settings’ and select ‘Server‘
- Go to Network and set the Secure Connection Settings to Preferred.
- Once done, you will be able to connect the Plex Server smoothly.
These are easy methods that can be used to fix the ‘Plex you don’t have access to this server’ error in 2022.
If you used any method to fix this issue and we have not mentioned that method here then do let us know in the comment section below.
Frequently Asked Questions (FAQs)
Q1. Why Do I Not Have Access To My Plex Server?
Ans: The most common reason why you encounter the ‘Plex you don’t have access to this server’ error is your Plex Media Server App and Web App are not on the same network.
Apart from this, you can also encounter this error when you have VPN enabled on your device.
To resolve this error, you can read the above section of this guide.
Q2. How Do I Authorize My Plex Media Server?
Ans: The process of authorizing Plex Media Server is pretty simple.
Those who don’t know the process must follow the steps written below:
- Visit Plex.tv.
- Sign in to your Plex accont.
- Once signed in, click on Launch — the Plex Web App loads
- Now, click on Authorized Devices
- Select the category from the drop-down list.
- Once selected, look for the device.
- That’s it.
Q3. How Do I Access Plex Server Settings?
Ans: To access Plex Server Settings, you will have to click on the Settings button located at the top of the Plex Web App.
In the Settings window, you will have to select the General option in the Web Client section.
To access more options, you will have to click on the ‘Show Advanced’ option.
When you do so, you will get an option on the left side allowing you to select the category of the settings you wish to view.