NineStars Trash Cans is a smart choice for a cleaner and greener home. The motion sensor trash can is hands-free and its lid opens with a simple wave of the hand. However many users are left frustrated as they are struggling with a Ninestars trash can lid not opening error.
If you are also facing the Ninestars trash can lid not opening error and looking out for solutions to fix the same then this guide is for you.
From cleaning the sensor to inspecting the hinge, we have shared some simple steps to fix the Ninestar trash can lid not opening issue and have your trash can working like new in no time!
Reasons For NineStars Trash Can Lid Not Opening Error
There are many reasons for Ninestars trash can lid not opening error some of them have been listed below.
- The sensor might be filled with dirt or blocked which prevents it from detecting when it needs to close.
- It could also be a mechanical issue the lid of the can could be jammed or broken.
- There could also be that the batteries or the power connection is weak or faulty.
How To Fix NineStars Trash Can Lid Not Opening Error
Here are some solutions that will help fix the error and get the lid closing easily once again.
Tools Needed
Before we begin to fix the issue we need some tools to fix Ninestars trash can lid not opening error.
- We need a head screwdriver, soft cleaning cloth, warm soapy water and a can of compressed air note.
- Do not forget to disconnect the trash can from any power source before trying to fix the error.
Clean the Sensor
Remove the Ninestar trash can lid and gently clean the sensor area with a soft cloth dipped in warm soapy water. Next, clean the area with a cloth dipped in clean water.
Finally, you need to dry the sensor area using compressed air but do it gently without damaging the sensor.
Mechanical Issue
If cleaning the sensor didn’t solve the problem there could be a mechanical issue. Check the hinges, as well as the seal of the garbage can for any sign of damage or obstruction. Remove debris that may be causing the error.
Or if there are any broken parts you will have to replace the lid if the trash can is under warranty. If you haven’t altered the lid with some home solution, you can send the can and they will repair it. Check your product manual for warranty information.
Power Issues
Check the batteries to ensure that the can is getting enough power to work.
- Remove the lid and batteries and use a battery tester to test the batteries.
- If the batteries are dead you may need to change them if the batteries are working fine place them back in the trash can lid, and check if they’re in the correct direction.
- If the Trash can is corded then check the power connection. Also, check if it is connected to the power source.
If none of the above steps fix the error then you must reach out to ninestars customer service for further assistance, They will guide you in fixing the issue.
Hope this guide helped fix the Ninestar trash can lid not opening error.