Are you facing the JAMB reprint portal not opening problem? If your answer is YES, you are in the right place.
The Joint Admissions and Matriculation Board (JAMB) is a Nigerian entrance examination board.
This board conducts examinations for undergraduates in Nigerian universities.
This board is also responsible for administering similar examinations for applicants to Nigerian public and private mono-technics, polytechnics, and colleges of education.
Unfortunately, some students are facing the issue while trying to print their exam slips from the JAMB reprint portal and reported the JAMB reprint portal not opening the problem.
If you are also facing the same problem, don’t worry as we have got you covered.
In this guide, you’ll learn why is the JAMB reprint portal not opening and how to fix this problem.
Why Is the JAMB Reprint Portal Not Opening?
The JAMB reprint portal is not opening for various reasons. Some of the most common reasons include:
- Issues with your internet connection.
- Issues with the JAMB site server.
- Corrupted and outdated cache files are stored in your web browser.
- Third-party extensions causing the issue.
- Bugs and glitches are present in your web browser.
However, if you are facing the JAMB reprint portal not opening problem, you can fix it using the troubleshooting steps below.
So, without any further ado let’s get started:
How to Fix the JAMB Reprint Portal Not Opening Problem
Apply the following troubleshooting steps to fix the JAMB reprint portal not opening problem.
Refresh the Page
Sometimes users are encountering the issue because of the nugs and glitches present in the web browser.
One of the simplest ways to resolve these temporary bugs is by refreshing the web page.
So to start fixing the “JAMB reprint portal not opening” problem by refreshing the web page.
To refresh the page, press the Ctrl + R keys together on your keyboard.
If refreshing the web page does not fix your problem, try restarting the web browser as well.
Check Your Internet Connection
To access the JAMB reprint portal your device needs to connect with a fast and stable internet connection.
If you have issues with your internet and getting a slow and unstable internet connection, you can fix it by booting your WIFI router.
To do that, turn off the router and unplug all cables connected to it.
Now leave it for a few minutes, plug in all cables back, and reboot the router.
Wait for the router to reboot completely and connect your device to check if your problem is fixed.
Check for the Server Outage
You may be unable to access the JAMB reprint portal because there is an issue with the JAMB server and the server is down.
In that case, you should check the JAMB’s server status using online tools like Downdetector.
These tools will show you the current status of the JAMB server based on the reports submitted by other users.
If you find any issue with the server, there is nothing you can do to fix it from your end.
All you have to do is wait and try again after a couple of hours.
Clear Cache
Web browsers store data in the form of cache files to provide a better user experience by reloading the page and images faster.
Over time these cache files will expire or the web browser store corrupted data in i.
These outdated and corrupted cache files start conflicting with the browser’s functionality and cause technical issues.
In that case, clearing the cache files. To do that, click on the Three Dots at the top right corner and select More Tools > Clear browsing data… > Clear cached images and files > Clear data > Clear.
Contact Support
If you have tried everything but still facing the same problem, you should contact Customer Support for further assistance.
That’s all you need to know about how to fix the JAMB reprint portal not opening problem.