GCash is a mobile payment service based in the Philippines. It is an excellent service that users can access by using its application.
GCash allows users to send or receive money from one account to another account and also provides various account management features.
However, to track the transactions GCash provides a unique number for every transaction that users make. This number is called the GCash Reference Number.
If you are wondering what GCash reference number is and how to find and use it then don’t worry you are in the right place.
In this guide, you’ll learn everything about GCash reference numbers including what is it and how to find and use them in the GCash app.
Without any further ado, let’s get started:
What Is the GCash Reference Number?
GCash reference number is a unique identification number that is assigned to every transaction made by users with GCash. These unique numbers are used to track and verify the transactions.
A GCash reference number is used while making transactions and sending money from one account to another account. It is also used while making online purchases and paying bills using GCash.
If you have an issue with Gcash transactions such as incomplete and unverified transactions then you can use these reference numbers to track where is the problem and why transitions are not completed.
How to Find Your Gcash Reference Number
To track any transactions made by GCash the first thing you need to do is find the reference number. If you don’t know where to find the GCash reference number then don’t worry you can find it by using the steps written below.
- First, open the GCash App on your mobile device.
- Go to the History tab.
- Here you will see all the transactions you have made using GCash, find the transaction for which you want to find the Reference Number.
- Once you find that transaction, tap on it to view details.
- Under the details page, you will find the Reference Number.
- That’s it.
Note: The GCash reference number will be visible for a limited period after the transaction is made. You can not find the older transaction reference number by using these steps. To find the older transaction reference number you need to contact GCash Customer Support.
How to Use the GCash Reference Number?
As I mentioned above you can use the GCash reference number in different ways such as:
To Make a Payment:
Whenever you make payments through GCash you will be given a reference number that you will need to directly share with the recipient of the payment or put it into a form on their website.
To Tract Transactions
You can also use the GCash reference number to track your GCash transactions. Tracking the transactions using reference numbers is very simple all you have to do is log in to your GCash account and enter the reference number in the appropriate field. This will show you the current status of the transaction.
To Resolve Problem
If you have any issue with a specific transaction on GCash then you can use that transaction’s reference number while contacting customer support.
This customer support uses this reference number to identify the transaction with which you have issues so that they can help you fix your issue.
FAQs
Here are some common questions asked by the users related to GCash reference numbers.
Q1: How Can I Get a Reference Number For Old Transactions on GCash?
reference number will be visible for a short period after you have done the transactions. If you want to get the reference number for older transactions then you need to contact customer support and request them to provide you with the reference number for older transactions.
Q2: Can I Change My Reference Number?
No, no one can change the reference number. The reference number is automatically assigned by Gcash and cannot be changed.
Q3: Can I Use the Same Reference Number For Multiple Transactions?
No, each transaction has a unique reference number and you can only use one reference number for a single transaction.