Are you encountering the Sky Q Voice Control Not Working problem? If your answer is YES then you are landed in the right place.
Sky Q is a subscription-based television and entertainment service that combines conventional television with on-demand and catch-up services, as well as third-party services.
It allows users to watch on-demand entertainment content on their TV. Sky Q includes a PVR set-top box that you can connect to your TV and enjoy watching your favorite shows.
In the latest version of Sky Q, they have introduced a new feature called Voice Control that allows users to search content with the help of voice.
Using this feature is very simple all you have to do is press and hold the Voice Control button on your remote and talk into the remote and it will pick up your instructions.
This is an amazing feature that reduces your effort of searching for specific shows or movies. However, there are some users encountering the Sky Q Voice Control Not Working problem and are unable to use the Voice Control feature.
If you are also facing the same problem then you can fix it by using the methods mentioned in this article.
In this troubleshooting guide, we will show you why is Sky Q Voice Control Not Working and also provide you with some effective solutions to fix this problem.
Why Is Sky Q Voice Control Not Working?
You must be encountering the Sky Q Voice Control Not Working problem because of several reasons. Some of the most common reasons are:
- Dead Remote Battery.
- There must be an obstruction between the remote and the setup box.
- Dirt and Debris collected on the remote’s microphone.
- Damaged remote and Voice Control key.
These are some common reasons that may cause the Sky Q Voice Control not to work. However, if you are encountering this problem then you can fix it by using the methods mentioned below.
So, without any further ado let’s jump to the troubleshooting part:
How to Fix the Sky Q Voice Control Not Working Problem
Here are some troubleshooting methods that you can try to fix the Sky Q Voice Control Not Working problem.
Method 1: Reboot Your Sky Q Box
If you are unable to use the voice control feature on Sky Q then rebooting the box could prove to be beneficial because it will eliminate all minor issues caused by temporary bugs and glitches.
Here is how you can reboot your Sky Q Box:
- First press the “Standby.”
- This will shut down the Sky Q box.
- Wait for all lights to be turned off and unplug the power cable from the switchboard.
- Wait for a few minutes, plug the power cable back into the switchboard, and turn the switch ON.
- Press the power button on your Sky Q Box.
- That’s it, now check if you are able to use the Voice Control feature.
Method 2: Check for the Physical Damage
Sometimes you are unable to use the key because of the broken remote. If you have tried rebooting the Sky Q box but it does not fix your problem then the next thing you need to do is make sure your Sky Q remote is working fine and there is no physical damage.
If you find the nonworking key or have physical damage on your Sky Q remote then you need to replace the remote.
Method 3: Re-Pair Your Remote
If there is no physical damage or anything but you are still unable to use the Voice Control feature then you must try re-pairing your remote to the Sky Q box. Here is how you can do that:
- First, you need to reset your remote, for that simultaneously press the 7 and 9 buttons until the indicator light flashes 4 times.
- Next, press and hold the 1 and 3 keys together.
- Once you enter into the manufacturer of your television, choose the “Find it for me” option.
- Now follow the onscreen instructions to repair the remote.
Once done, press the Voice Control button at the top right side of your remote to see if your problem is fixed or not.
Method 4: Check Internet Connection
It is also possible that you are unable to use the Voice Control feature because there is an issue with your internet connection or your Sky Q box is not connected with the WIFI router correctly.
If you have tried all three methods but still facing the same problem then make sure to check whether all cables are connected tightly or not.
You can also consider rebooting your WIFI router if you find slow and unstable internet.
Method 5: Contact Customer Support
If you have tried everything but still facing the same problem then the last thing you should do is contact Sky Q’s Customer Support for further assistance.
That’s it we hope this guide helps you fix the Sky Q Voice Control Not Working problem.