Does your Nvidia Shield automatically starts when the TV is turned on? If your answer is YES then don’t worry you are in the right place.
Lately, some Nvidia Shield users are encountering a very strange problem, their Nvidia Shield starts by itself when the TV is turned on without giving any input.
To help them out we decided to write this guide. This guide includes all troubleshooting steps required to fix this problem. If you are also facing the same problem then you can fix it by using the methods mentioned below.
So without any further ado let’s get started:
How to Fix the Nvidia Shield Automatically Starts When TV Is Turn On Problem
If your Nvidia Shield is turning on by itself then you can fix this problem then you can fix it by checking if any of the buttons on your Shield TV remote are pressed down, Turning off the HDMI-CEC settings, and disabling sideloaded app notifications, You could also try clearing the cache and updating your Shield TV and factory resetting the Shield TV.
Read this article till the end to find out how these fixes work and stop the Nvidia Shield from turning on by itself.
1. Check TV Remote
The Nvidia Shield is usually not turned off until it is plugged into a power socket and any input from paired devices will make it wake up. your Nvidia Shield catches input from any device connected to it.
So to start fixing your problem the first thing you need to do is check if any button on your remote is pressed down. If so, then you can repress it to dislodge it.
Alternatively, you remove the remote battery or place the remote at a distance to check if it is your TV remote that causing this problem.
If removing the batteries and placing the remote at a distance will fix your problem then permanently fix this issue by resetting and repairing the remote.
Here is how you can reset and repair the remote from the device:
- Remove the batteries on the remote.
- Press and hold the Home and Select buttons together.
- Now insert the batteries into the remote.
- Hold the buttons until hear the sound or the LED is turned off.
- Press and hold the Select button to turn back the remote to pairing mode.
- Follow the onscreen instructions to pair your remote back successfully.
- Once done, check if your problem is fixed or not.
If the problem persists then you should try using the Android TV remote application instead of the physical remote.
Method 2: Turn Off the HDMI-CEC Settings
CEC is the feature on the HDMI port that allows two-way communication between devices connected to the same port. But this feature starts causing issues when you are trying to switch to the device connected to another port and possibly causes your Nvidia Shield to turn on.
In that case, you can fix this problem by turning off the HDMI-CEC settings. Here is how you can do it:
- From the Home screen, open Settings.
- Here select Device Performance.
- Now click on the Display & Sound.
- Open is the Power Control option.
- Here you will see three options related to CEC, make sure they are Turned OFF.
- That’s it, restart the device to apply the changes and check if your problem is fixed.
Method 3: Disable Sideloaded App Notifications
On Nvidia Shield sideloaded app is something that shows the application notifications on the screen. It may be possible that your Shield TV is waking up or turned on because of the app notifications.
In that case, you can fix this problem either by disabling the sideloaded app notifications or uninstalling the app that shows notifications frequently.
To disable the sideloaded app notifications use the following steps:
- Open up the Settings from the home screen and go to Apps.
- Here click on the Select All Apps option.
- Click to open the Sideloaded App.
- Now click on Notifications from the app settings and Disable it.
- That’s it.
Method 4: Clear Cache Files
Sometimes users encounter various technical issues because of the corrupted and outdated cache files stored in the applications that are installed on your Nvidia Shield.
To do that select the app you want to clear the cache files and go to Apps Settings. Here click on the Clear Cache as you can see in the image below.
This will free up the space and make the app move faster. It will also resolve all issues caused by these cache files.
Method 5: Contact Customer Support
If you have tried everything but still facing the same problem then you should contact Nvidia Shield Customer Support for further assistance.
The support team will look into your problem and help you resolve the Nvidia Shield automatically start when the TV is turned on problem.