Enter Code Not Working Fix (2024)

DStv Now is an online streaming service that allows its subscribers to watch live TV shows, videos, on-demand content, and many more on their devices.

This streaming platform allows its user to stream content on up to four devices at the same time and it also has a feature allowing users to download content for offline viewing.

Unfortunately, a lot of DStv users are currently having issues while entering their activation code to activate it on their devices.

Similar to Tennis Channel and USA Network, players are required to enter an activation code to activate DStv on their devices.

While activating DStv on their Smart devices, players are having the “ enter code not working” problem.

The frustrating thing about this error is it prevents users from using DStv content on their Smart devices.

If you are facing the same issue and are looking for fixes to fix this problem then you are in the right place.

In this guide, you’ll learn why are you facing the “ enter code not working” problem and how to fix it.

Without any further ado, let’s get started:

Why is Enter Code Not Working?

The “ enter code not working” problem could be occurred due to numerous issues.

The most common reason for getting this problem is an unstable internet connection. If you don’t have a stable internet connection and attempt to activate DStv on your device, you are bound to encounter plenty of issues.

Another common reason for getting these types of errors is wrong and expired codes.

It is also possible that you are getting this problem because the code you are entering is either wrong or expired.

In that case, you need to check the code and re-enter it to fix the issue.

Irrespective of what reason is leading to the “ enter code not working” problem, you can fix it by simply using the methods below:

How to Fix The “ Enter Code Not Working” Problem

Here are some easy ways that can be used to fix the “ Enter Code Not Working” issue.

Method 1: Restart Your Device

In most cases, people are experiencing these types of errors because of the minor bugs and glitches present in their devices.

If you too are having this DStv error because of those bugs and glitches, you can fix it by simply restarting your device.

Before you start troubleshooting this problem by using any other method mentioned below, make sure to restart your device.

If restarting your device does not work for you then you can try any other method to fix it.

Method 2: Check the Internet Connection

As I mentioned earlier, having a bad or unstable internet connection could cause many technical issues.

Once you have successfully restarted your device, the next thing you have to do is check your internet connection.

To do so, you can use an Internet speed tester. There are plenty of internet speed testers available on the internet and you can use any of them to check your Download or Upload speed.

After testing your internet connection, if you find a bad or unstable internet connection then you should try fixing it by rebooting your WIFI router.

You can also try switching to an ethernet cable to get a high-speed and stable internet connection.

If your problem persists then you should contact your internet service provider and request them to resolve your internet-related issue as quickly as possible.

Method 3: Check Code

If you take a close look at the error message that says, “ Enter Code Not Working”, you will find out this error is related to the code.

It is likely that the code you have entered may be incorrect or expired. In that case, you need to check your code twice and enter it correctly.

After entering the correct code, follow the onscreen instruction and check if the error remains or is gone.

Method 4: Contact DStv Support

If you have tried all of the above-written methods but still getting the same problem then the last thing you could do is Contact the DStv Support team.

Now, you need to contact the DStv Support team and provide them with all information about your problem and request them to fix it.

The support team will look into your request and fix it as soon as possible.

That’s all you need to know about how to fix the “ Enter Code Not Working” problem.

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