Are you encountering the My Jio SIM Not Working problem? If you are facing the same problem, you are in the right place.
Jio is one of the most popular telecommunication companies in India used by millions of users. Generally, Jio provides excellent service but sometimes it may encounter issues.
currently, it has been seen that some Jio users are encountering issues using Jioservice and reported the My Jio SIM Not Working and No Service problems.
However, if you are encountering the same problem then don’t worry you are in the right place. In this guide, you’ll learn why is My Jio SIM Not Working and how to fix this problem.
Why Is My Jio SIM Not Working?
Here are some common reasons that may cause the My Jio SIM Not Working problem to appear:
- Poor Signal Strength: It may be possible that you are facing this problem because you are in a location where you may experience poor network strength.
- Incorrect SIM Slot: Recent smartphones have hybrid SIM slots that allow users to insert dual SIM and SD cards in one mobile device. If you have inserted your Jio SIM into the 3G SIM slot or in the SD card slot then it won’t work.
- Damaged SIM Card: It is also possible that you are facing this problem and getting no SIM Card notification because the SIM you have inserted has physical damage.
- Locked SIM Card: Sometimes your SIM cards will get blocked because you have not used the SIM Card for a long time.
How to Fix the My Jio SIM Not Working Problem
If you are encountering the My Jio SIM Not Working problem then you can fix it by using the methods mentioned below.
Method 1: Restart Your Mobile Device
As I mentioned above, most of the time you are unable to use any telecommunication service because of the poor Signal Strength. In that case, you should try to move to the place where signal strength is good and also try turning the airplane mode ON and OFF multiple times.
You can also try restarting your mobile device. It is possible that you are encountering the Jio SIM Not Working problem because of the glitches in your device.
Restarting your mobile device will refresh the network connection and help you resolve connectivity issues, including SIM cards to working problems.
Method 2: Set Default Jio SIM for Internet Usage
If your mobile device recognizes your Jio SIM Card but there is no network service available then you should consider setting the Jio SIM as a default internet usage.
Here is how you can do that:
- Open the Settings app on your mobile device.
- Navigate to the SIM Cards/SIM Management section.
- Select the Edit SIM option.
- From here select the Jio Network and set up the LTE/4G network.
- That’s it.
Method 2: Use Network Radio to Fix Jio Network Issues
If setting the Jio SIM as a default internet usage does not fix your problem then you should try using network radio to fix the Jio Network issues. You can do it by using the steps mentioned below:
- First, one up the dialer in your mobile device and dial ##4636##.
- Next, select the “Phone Info” option and run the Ping Test.
- Now set up your network type as LTE/GSM Auto.
- Turn ON and OFF the Radio.
- Once done, restart your mobile device and check if your problem is fixed or not.
Method 3: Setup APN Setting
Sometimes you encounter issues using any SIM service because you have not configured the Access Point Name (APN) settings. To set the APN settings, go to Settings > Mobile Network > Access Point Names > + (to add).
Once you do that enter the following values:
- Name: JioNet
- APN: jionet
- Proxy: Not Set
- Port: Not Set
- Username: Not Set
- Password: Not Set
- Server: www.google.com
- MMSC: http://mmsc.google.com
- MMS Proxy: Not Set
- MCC: 405
- MNC: 857 or 863 or 874
- Authentication type: Not Set
- APN Protocol: IPv4/IPv6
Method 4: Manually Setup Network To Solve Signal Problem
If you have tried setting up the Access Point Name but still facing the same problem then you must try setting up the network manually. Here is how you can do that:
- On your mobile device open up the Settings App.
- Under settings click on the “connections or network & internet.”
- Here set network mode to WCDMA.
- Make sure to turn off the mobile data if it is already ON.
- Next, set the preferred network.
- To do that go to Operator > Search Network > Preferred Network.
- That’s it.
Method 5: Contact Customer Support
If you have tried everything but still facing the same problem then the last thing you need to do is contact Jio’s Customer Support or visit the nearest Customer Care and report your problem.
The support team will look into your problem and help you resolve it.