Fix “Mercedes Me App Keeps Losing Connection” (2024)

Mercedes Me is an app developed by Mercedes-Benz that provides several features and functionalities to enhance the driving experience for vehicle owners.

It provides several functionalities such as Vehicle Remote Control, Vehicle Health Monitoring, Concierge Services, ‘Trip Planning and Navigation’, Vehicle Tracking and Geofencing, Vehicle Analytics, etc.

A lot of people took to social media complaining that “Mercedes Me App not Working”, “Mercedes Me App keeps Losing Connection”, “Mercedes Me App Not Loading”, and “Mercedes Me App Keep Losing connection”.

If you are facing one of these issues while using Merceded Me App then don’t worry, we have got you covered.

Without any further ado, let’s get started:

Why Mercedes Me App Keep Losing the Connection?

There are several reasons that could lead to the Mercedes Me App keeps losing connection with your vehicle.

To make your work easier, we have mentioned all possible reasons here:

  • Network Connectivity: Mercedes Me app required an internet connection to work and communicate with your vehicle. If you have a poor or unstable internet connection then you may encounter several problems.
  • Vehicle Proximity: The app uses the in build communication system and Bluetooth to connect with your vehicle which is capable of maintaining the connection over short distances. If you are far away from your vehicle, you are most likely to encounter connection issues.
  • Technical Glitches: Sometimes you encounter issues while using any service because of the bugs and glitches present in it. It is possible that you are facing the Mercedes Me App Keep Losing the Connection problem because of the bugs and glitches present in your Mercedes Me app or vehicle system.
  • Server Maintenance or Outages: You could encounter the same error when the server is either down or under maintenance. In that situation, you have to wait until the issues are fixed from the dev’s end.

How to Fix “Mercedes Me App Keeps Losing the Connection” Problem

Follow the methods mentioned below to fix the “Mercedes Me App Keep Losing the Connection” Problem.

Method 1: Check Your Internet Connection

To fix the “Mercedes Me App Keep Losing the Connection” problem, the first thing you need to do is check if you have a strong and stable internet connection.

To check your internet speed, you can use online internet speed testers. These testers will give you complete information about your internet connection including connection stability, speed, and other issues.

Once tested, if you find any problem with your internet connection then try to fix it by restarting your WIFI router and mobile data.

If it does not work for you then you can contact your internet service provider and ask them to fix your internet connectivity problem.

Method 2: Check Communication System Functionality

If you have a stable internet connection then the next thing you need to do is check whether your vehicle communication system or Bluetooth device is functioning perfectly.

If there is any issue in it then you need to fix it in order to use the Mercedes Me app services.

Method 3: Restart Your Device

As I mentioned above, you might be encountering the “Mercedes Me App Keep Losing the Connection” problem because of the glitches present in the Mercedes Me app or the Vehicle’s infotainment system.

These glitches are temporary and can be fixed by simply restarting your device and vehicle’s infotainment system.

Method 4: Check for App Updates

If you are using the older version of the Mercedes Me app then you need to update it to the latest version. When you have a pending update, you could encounter technical issues and problems while using the application.

To fix the problem, you need to update the Mercedes Me App to the latest version.

That’s all you need to know about how to fix the “Mercedes Me App Keeps Losing the Connection” problem.

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