Audible is an online audiobook and podcast service that offers users a massive library of content.
If you have recently purchased an audible book but it is not showing up in the library, you do not need to worry.
In this guide, we will explain how to fix the audible book not showing up in the library issue.
Ways To Fix Audible Books Not Showing Up In Library
In case you have purchased an audible book and it is not showing up in the library, you can try the fixes given below.
Check Your Purchases
The first step is to check your purchases. Make sure that you have actually purchased the audiobook in question. This may seem obvious, but it is possible that the purchase process was not completed.
You can check your purchases by logging in to the Audible website and checking your account. If you find that you have not purchased the audiobook, then simply purchase it and it will appear in your library.
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Check Your Account
If you have purchased the book and the payment procedure has been completed, you might want to check your login details.
Make sure that you are signed in to the same account on your device as you are on Audible. If you are signed in to a different account, then the audiobook will not appear in your library.
Check Your Downloads
If your purchase is complete and you are on the right device and account, the next step is to check your downloads. Sometimes an audiobook will not show up in your library if it has not been fully downloaded.
Check your downloads to make sure that the audiobook has finished downloading. If it has not, then wait for the download to finish and check your library again.
Check Your Marketplace
Just like being signed into the wrong account, being in the wrong Audible marketplace can also cause an audible book to not show up in the library.
In this case, you must sign out of the Audible marketplace and sign in to the Audible marketplace from which you originally purchased the book. For example, if you have made a purchase from Audible.com, then that purchase will not show up in the library of an Audible.in account.
Refresh The Library
Sometimes a temporary bug may cause the audible book not showing up in the library error. It is possible to fix this by refreshing your library.
This gets rid of any temporary bugs that may be causing the issue. Check for the book again after refreshing it to see if the issue is resolved.
This option works slightly differently for the Audible Android app, Audible iOS app, and Windows site. Here’s how to refresh your library on each platform.
Audible Android app
- Go to the left navigation menu at the top left of the screen from My Library screen
- Choose the Help & Support option.
- Click on the three dots in the upper right corner.
- Select the Full Library Refresh.
Audible iOS app
- Click on the Profile icon at the bottom right of the screen.
- Choose the gear icon in the top right corner.
- Select Data & Storage.
- Click on Refresh Library.
- Choose Library at the bottom left of the screen.
- Select All and then All Titles to refresh the library.
Audible Windows
- Click on the upper-left menu button.
- Go to the Help option.
- Click the Full Library refresh option.
Contact Audible Support
If the above steps do not solve the issue, then the final step is to contact Audible support. Sometimes the issue is on their end and they can help you resolve it.
You can contact Audible support through email, phone, or live chat. Explain the problem and they will work with you to find a solution.
These are all the ways to fix the audible book not showing up in the library error. We hope that this guide was helpful to you.