Diablo 4 is a highly anticipated action role-playing game that was released recently. However, some users are already experiencing issues like Diablo 4 not working on PS5.
If you want to play Diablo 4 and enjoy its immersive world without any hiccups, this guide is for you. Here we will provide you with troubleshooting tips that can help you resolve the issue and get back to slaying demons in no time.
Also Read > How To Fix PS5 Restore Licenses Not Working
Methods To Fix Diablo 4 Not Working on PS5
Since there are multiple reasons that can cause Diablo 4 to not work on PS5, one solution is not likely to work for all users.
If you are not sure what is causing the problem, you can go through our list of solutions one by one. Depending on the cause of the problem, one of these fixes should solve the problem for you.
Let us take a look at each of them below.
Check System Requirements
First, ensure that your PS5 meets the necessary system requirements for Diablo 4.
Verify that your console has sufficient storage space and meets the minimum hardware specifications required to play the game smoothly.
Inadequate system resources can result in performance issues or prevent the game from running altogether.
Update Diablo 4
Make sure you have the latest updates installed for Diablo 4. Game developers frequently release patches and updates to address bugs, improve performance, and introduce new features.
To check for Diablo 4 updates, follow the steps given below.
- Navigate to the game’s icon on the PS5 home screen.
- Press the Options button on your controller.
- Select “Check for Update.”
- If an update is available, follow the on-screen instructions to download and install it.
Update PS5 System Software
Similar to the Diablo 4 update, your PS5 System Software could also be out of date. To update your PS5 system software and enjoy optimal performance, follow the steps given below.
- Navigate to Settings.
- Go to System.
- Select System Software.
- Choose System Software Update and Settings.
- Click on Update System Software to check for any available updates.
- Restart the console after the update completes.
Clear Cache and Reboot
Clearing the cache on your PS5 can help resolve various performance issues. To do this, power off your console completely and unplug it from the power source.
Wait for a few minutes, then plug it back in and power it on. This process clears temporary data and refreshes the system. Check if the problem has been fixed. If not, you can move on to the next solution.
Delete and Reinstall the Game
If Diablo 4 is still not working, you can try deleting and reinstalling the game. This process ensures that you have a clean installation and eliminates any corrupt files that may be causing the issue.
Here are the steps to delete Diablo 4.
- Press the Options button on the game’s icon.
- Select Delete.
- Confirm the deletion.
- Remember to back up your saved game data if necessary.
Here’s how to reinstall Diablo 4.
- Go to the PlayStation Store and search for Diablo 4.
- Reinstall the game by following the on-screen instructions.
Rebuild Database
Performing a database rebuild can fix system-related issues on the PS5. Start by turning off your console completely.
Follow the instructions given below to rebuild the database on your PS5.
- Press and hold the power button until you hear the second beep. This should take about 7 seconds.
- Connect a controller via USB.
- Select Rebuild Database from the Safe Mode menu.
- Follow the on-screen instructions. This process may take some time.
Contact PlayStation Support
If you have exhausted all troubleshooting options and Diablo 4 still does not work on your PS5, you should contact PlayStation Support for further assistance.
Visit the official PlayStation website or consult the user manual for contact details.
This is how you can fix the Diablo 4 not working on PS5 issue. We hope that this guide was helpful to you.