Are you getting the BDO to GCash transfer error? If your answer is YES, you are in the right place.
BDO is an international network of public accounting, tax, consulting, and business advisory firms that provide professional services under the name BDO.
However, some users are getting the transfer error while sending money from their BDO account to their GCash account.
This is a frustrating error because it prevents the fund from transferring.
If you are also getting the same error, don’t worry as we have got you covered.
In this guide, you’ll learn what causes the BDO to GCash transfer error and how to fix this error.
What Causes the BDO to GCash Transfer Error?
There may be several reasons that may cause the BDO to GCash transfer error.
To make your work easier we have mentioned some of the most common reasons for getting this error.
- Down or under maintenance error.
- Issues with your internet connection.
- Incorrect account information.
- Outdated version of the BDO app.
- Wrong date and time.
How to Fix the BDO to GCash Transfer Error?
If you are encountering the BDO to GCash transfer error, you can fix it using the methods mentioned below.
Check Server Status
Sometimes users are encountering issues while using the BDO services because of the down or under maintenance server.
In that case, you should check the current status of the server by visiting the official website of BDO.
Here check if other users have reported the same problem and if they have mentioned any scheduled maintenance.
If you find any issues with the server there is nothing you can do to fix this problem from your side.
All you have to do is report your problem and wait for the maintenance team to fix server-related issues.
Check Your Internet Connection
To use the BDO service and transfer money to your GCash account your device needs to be connected to the internet connection.
If you have issues with your internet connection and getting fluctuating network, you may encounter technical issues and errors.
If there is no issue with the BDO server the next thing you can do is check your internet connection.
One of the best ways to check your internet is by performing a speed test using speed testers available on the internet.
After checking if you find any issue with your internet connection, you can fix it by rebooting your WIFI router or turning on and off airplane mode if you are on mobile data.
Double-Check Account Details
Most of the time users encounter errors like this because they have entered the account credentials incorrectly.
If the server is up and running and you are getting fast and stable internet then you should double-check the account credentials.
Update the App
If you are using the outdated version of the BDO app you may encounter various compatibility issues.
In that case, you can fix your problem by updating the BDO app to the latest version.
To do that, go to Google PlayStore or App Store and search for the BDO app.
Once you find the app, tap on the Update button next to the app name to update it to the latest version.
Once updated, open the app and check if your problem is fixed or not.
Change Date and Time
In some cases, users are encountering the issue because of a mismatch between their device and the server’s date and time.
In that case, open the settings app on your device and change your device’s date and time.
Contact Customer Support
If none of these methods works for you, the last thing you can do is contact BDO’s Customer Support for further assistance.
That’s all you need to know about how to fix the BDO to GCash transfer error.