Are you encountering the 2k24 crossplay not working problem? If your answer is YES then don’t worry.
NBA 2k24 is a popular basketball video game developed by Visual Concepts Austin and published by 2K.
The gameplay is based on the National Basketball Association. This game has various modes including MyCAREER, MyTEAM, MyNBA, and more.
Additionally, NBA 2k24 allows users to crossplay which means Xbox and PlayStation 5 players can play the game together even though they may be using different consoles.
Unfortunately, it has been seen that some players are encountering the 2k24 crossplay not working problem.
In this guide, you’ll learn why is the 2k24 crossplay not working and how to fix this problem.
Why Is the 2k24 Crossplay Not Working?
There may be encountering the 2k24 crossplay not working problem for several reasons. Some of the most common reasons include:
- Crossplay is disabled from the settings.
- Issues with the NBA 2k24 server.
- Issues with your internet connection.
- Outdated version of the game.
- Bugs and glitches are present in the game or on your device.
How to Fix the 2k24 Crossplay Not Working Problem
If you are facing the 2k24 crossplay not working problem, you can fix it by using the methods mentioned below.
Make Sure the Crossplay is Enabled From the Settings
To use the crossplay feature in the NBA 2k24 game the crossplay setting must be enabled from the settings.
You may be encountering the 2k24 crossplay not working problem and unable to crossplay because it is disabled from the settings.
In that case, you can navigate to the settings and enable the crossplay.
Check Server Status
Sometimes users are unable to use some features in the game because there is an issue with the game server.
You may be encountering this problem because there is an issue with the 2k24 server and the server is down or under maintenance.
In that case, you should check the current status of the server by visiting the NBA 2k24’s official website or using online tools like Downdetector.
After checking if you find any issues then you have to wait and try again after a couple of hours.
Check Your Internet Connection
Similarly, poor and unstable internet connection may cause various technical issues and prevent players from using features properly.
If there is no issue with the game server, you should consider checking your internet connection.
The best way to check your internet connection is by performing a speed test.
Use internet speed testers and check your internet connection speed and stability.
After testing if you find any issue with your internet connection, apply suitable troubleshooting steps.
Update the Game
To play the game without any interruption always make sure to play the latest version of the game.
If you are playing the outdated version of the game, you may encounter various compatibility issues.
In that case, you should check the version of the NBA 2k24 game and update it if you are playing the older version.
Update Graphic Drivers
If you have an outdated graphic driver installed on your device, it must be why 2k24 crossplay is not working.
In that case, you can fix your problem by updating your device’s graphic drivers to the latest version.
To do that use the following steps:
- Open the Device Manager.
- Look for the Display Adapter and click to expand it.
- Now right-click on the graphic driver and select Update Driver from the menu.
- Select the “Search automatically for the drivers” option on the appearing window.
- Wait for the updating process to complete and launch the game to check if your problem is fixed.
- That’s it.
Contact Customer Support
If none of these methods works for you, the last thing you can do is contact Customer Support for further assistance.
That’s all you need to know about how to fix the 2k24 crossplay not working problem.