Crunchyroll is a popular anime streaming service. It is a favorite among anime enthusiasts. However, sometimes you may encounter an issue with Crunchyroll not working on PS5.
If you’re facing issues with Crunchyroll on your PS5, you will find your solutions here. This guide will walk you through several solutions to get Crunchyroll up and running again.
Methods To Fix Crunchyroll Not Working On PS5
There are several methods that could resolve the Crunchyroll not working on PS5 issue for you. Depending on the issue, there are different solutions that might work for different users. We have explained all these methods below.
Check for System Updates
The first step to fixing the issue is to ensure that your PS5 is fully updated. Sony frequently releases updates that address bugs, improve performance, and enhance compatibility.
This is one of the simplest fixes for the issue and often the most common one. You can follow the steps given below to check for updates.
- From the PS5 home screen, select the “Settings” menu.
- Navigate to “System” and choose “System Software.”
- If an update is available, follow the on-screen prompts to download and install it.
- After updating, restart your PS5 and launch the Crunchyroll app to see if the issue persists.
Restart the Console
You can also try restarting your console. This will resolve temporary glitches that prevent Crunchyroll from functioning correctly.
To restart your PS5, follow the steps below.
- Press and hold the power button on your console until you hear a beep.
- Once the console has powered off, wait for a few seconds, and then press the power button again to turn it back on.
- Launch the Crunchyroll app and check if it works properly.
Clear Cache And Reinstall
Clearing Crunchyroll’s cache can also fix any corrupted data that might be causing the issue. If you do not know how to clear the cache, we have explained the steps below.
- Go to the PS5 settings.
- Select the Storage option.
- Now select the Media option.
- Find the Crunchyroll app.
- You can now select Delete to remove the app’s cache and cookies.
- Reinstall the app and check if it works properly.
Check Your Internet Connection
Often, a weak or unstable internet connection can also be the cause behind Crunchyroll not working on PS5. You need to have a stable connection for Crunchyroll to work properly.
The first thing you can do is to check if your PS5 is connected to the internet via Ethernet or Wi-Fi. If you are using a Wi-Fi connection, moving closer to the router can strengthen the signal.
In addition, you can also restart your router and modem to refresh the connection. If none of these work, then you should run a speed test to check your internet speed.
If the speed is slow, you might want to contact your internet service provider (ISP) for assistance.
Check for Service Outages or Updates
Sometimes Crunchyroll may experience service outages or undergo maintenance. It’s worth checking official Crunchyroll social media accounts or their support website to see if there are any known issues or scheduled updates that might affect the app’s performance on the PS5.
Contact Crunchyroll or PlayStation Support
If none of the above solutions resolves the problem, it’s best to reach out to Crunchyroll or PlayStation support for further assistance.
They can provide specific troubleshooting steps or notify you if there’s a known issue affecting the Crunchyroll app on the PS5.
These are all the solutions that can help you fix the Crunchyroll not working on the PS5 issue. We hope that this guide was able to solve the problem for you.