How To Fix Blue Light Card App Not Working (2024)

Are you facing the problem of the Blue Light Card App Not Working? If yes then don’t worry you are at the right place.

The Blue Light Card app is a valuable resource for those working in emergency services, the NHS, social care, and the armed forces.

The primary function of the app is to provide access to a wide range of discounts and offers from various retailers and service providers.

These discounts could include anything from retail purchases to dining, travel, entertainment, and more.

However, many users are facing the Blue Light Card App Not Working problem.

In this guide i’m going to show you how you can fix this problem with some easy and effective solutions.

Table of Contents

How To Fix Blue Light Card App Not Working

Here are some steps you can try to fix the problem:

Restart the App:

Sometimes, simply closing the app and reopening it can resolve temporary glitches or issues.

Swipe the app away or use your device’s task manager to close it completely, then relaunch it and see if the problem persists.

Here how to do so:

For Android:

Open the “Recent Apps” screen by tapping the Recent Apps button (usually a square or rectangle icon) or swiping up from the bottom of the screen and holding.
Find the Sure Blue Light Card App in the list of recent apps.
Swipe the app’s preview card upwards, or tap on the “X” or “Close” button to close it completely.
Once closed, return to the home screen.
Finally, tap on the Blue Light Card App icon to reopen it.

After that, check if it works as expected or not.

For iOS (iPhone/iPad):

Swipe up from the bottom of the screen and pause slightly in the middle of the screen (for iPhone models with Face ID) or double-press the Home button (for iPhone models with a Home button).
Swipe left or right to locate the Blue Light Card App.
Swipe the app’s preview card upward to close it completely.
Once closed, return to the home screen by tapping the home button or swiping up from the bottom.
Finally, tap on the Blue Light Card App icon to reopen it.

After that, check if it works as expected or not.

Restart Your Device:

A simple restart of your smartphone or tablet can often resolve various software-related issues, including problems with apps not working properly.

Turn off your device, wait a few seconds, then turn it back on and try using the Blue Light Card app again.

Here you can follow the steps below:

Android Devices:

Press and hold the power button on your Android device until a menu appears.
Depending on your device model and Android version, you may see options like “Restart,” or “Reboot.”
Tap on the appropriate option.
After your device powers off completely, wait for the device to restart.

Once your device restarts, open the Blue Light Card App and check if the issue persists.

iOS Devices:

Press and hold the power button (also known as the side or top button) until you see the slider to power off.
Drag the slider to power off your device.
After your device powers off completely, wait a few seconds, then turn it back on by pressing and holding the power button until the Apple logo appears.

Once your device restarts, open the Blue Light Card App and check if the issue persists.

Check Internet Connection:

How To Fix Blue Light Card App Not Working

Make sure that you have a stable internet connection, either through Wi-Fi or mobile data.

Poor connectivity can cause apps to malfunction or fail to load properly.

Try switching between Wi-Fi and mobile data to see if that resolves the issue.

If you are using Wi-Fi to connect to the internet, make sure you are within range of a Wi-Fi network and that your device is connected to the correct network.

Additionally, you can try restarting your WiFi router to see if it resolves the connectivity problems.

If you are using mobile data (cellular data) to connect to the internet, ensure that your mobile data is turned on and that you have sufficient data coverage in your current location.

Check for Updates:

Make sure that your Blue Light Card app is up to date.

Outdated versions can cause compatibility issues.

Developers often release updates to address bugs and improve performance.

Here how to update the app:

Android:

Open Google Play Store on your device.
Tap on the menu icon (usually three horizontal lines) located in the top-left corner of the screen.
From the menu that appears, select “My Apps & Games.”
Look for “Blue Light Card App” in the list.
If an update is available for the Blue Light Card App , you will see an “Update” button next to the app’s name.
Tap on the “Update” button to initiate the update process.
Follow the on-screen instructions to proceed with the update.

Once the update is complete, you can launch the Blue Light Card App and check if the problem persists.

iOS:

Tap on the “App Store” icon on your device’s home screen to open the App Store.
Tap on the “Updates” tab.
The Updates tab will display a list of available updates for your installed apps.
If an update is available for the Blue Light Card App, tap the “Update” button next to its name.

Once the update is complete, you can launch the Blue Light Card App and check if the problem persists.

Clear App Cache and Data (Android):

If you are using an Android device, you can try clearing the cache and data for the Blue Light Card app.

Clearing the cache and data of an app on an Android device can sometimes resolve various issues, including app crashes, freezing, or other malfunctioning behavior.

Note that clearing data will log you out of the app and reset any personalized settings.

Here how to do so:

Navigate to the Settings app on your Android device.
Depending on your device, this option may be labeled as “Apps,” “Applications,” or “Application Manager.”
Scroll through the list of installed apps until you find the Blue Light Card App.
Tap on it to open its settings.
Within the Blue Light Card App settings, you should see an option labeled “Storage” or “Storage & cache.”
Tap on this option.
Tap on “Clear Cache” and “Clear Data” to remove the temporary files stored by the app.

After that, open the Blue Light Card App and check to see if the issue you were experiencing has been resolved.

Reinstall the App:

If none of the above steps work, you can try uninstalling and reinstalling the Blue Light Card app.

This can sometimes resolve more stubborn issues related to corrupted app files or conflicts with other software on your device.

Here follow the steps:

On Android:

Open the Settings app on your device.
Scroll down and select “Apps” or “Applications.”
Find and tap on the Blue Light Card App from the list of installed apps.
Tap on “Uninstall” and confirm the action when prompted.
Open the Google Play Store.
Use the search function to find the Blue Light Card App.
Once you locate the app, tap on it to open its store page.
Tap the “Install” button to download and install the app on your device.
Wait for the installation process to complete.

After reinstalling the app, log in again and see if the problem persists.

On iOS:

Press and hold the Blue Light Card App icon on your home screen until it starts shaking.
Tap the “X” icon on the app’s icon.
Confirm the uninstallation when prompted.
Open the Apple App Store.
Use the search function to find the Blue Light Card App.
Once you locate the app, tap on it to open its store page.
Tap the “Get” button to download and install the app on your device.
Wait for the installation process to complete.