Bitdefender is a Romanian cybersecurity technology company that provides threat prevention, detection, and other solutions worldwide. However, Bitdefender is also not free from technical glitches. Many users are facing Bitdefender VPN Error Code 9.
Are you also receiving the Bitdefender VPN Error Code 9? Then this article is for you, read on to know how to resolve the issue with some of the effective methods to fix it.
How to Fix Bitdefender VPN Error Code 9
Reportedly users receive Bitdefender VPN Error Code 9 whenever they connect to a VPN on their PCs. Here are some solutions to solve the issue for you.
Restart Your PC
The first and foremost step is to restart your PC as it can fix Bitdefender VPN Error Code 9,
- Press the Power button to shut down your computer.
- Once the computer is completely off
- Press the Power button again
- The computer will restart.
- Check if the issue is resolved.
Check Bitdefender VPN Service Is Working
- Open Bitdefender VPN app and sign in.
- Click the Settings gear icon.
- Tap on General
- Check VPN is running.
- If the VPN isn’t running
- Tap on Activate VPN button.
- If the VPN is running the status icon will be lit up green.
Check Internet Connection
An unstable internet connection can also cause issues so do check if your connection is stable.
- Carry out an online speed test.
- If the net is slow contact the service provider.
- Or switch from WiFi to Ethernet
- Check if the issue is resolved.
Reinstall Bitdefender
Reinstall on iPhone
- Tap and hold Bitdefender until it shakes.
- Tap the X icon
- Click on Delete.
- Launch the App Store app
- Click on the profile icon
- Search for Bitdefender.
- Tap the cloud icon to reinstall.
Reinstall On Android
- Tap the app icon
- Press on the app icon
- Tap on the Uninstall button.
- The app will be removed.
- Open Google Play Store.
- Tap the profile icon on the right.
- Select the app that you want to install.
- Tap Install or Enable to reinstall the app.
Repair App
Repairing the app will help to replace corrupted files.
- Open your start menu
- Click on Settings.
- Select Apps
- Tap on Apps & features
- Click on Bitdefender
- Tap on Modify
- When prompted “Do you want to allow this app to make changes”, click “Yes”.
- Tap on Repair
Enable VPN Adapter
Enable Bitdefender VPN :
- Go to Windows Start Menu
- Type NCPA.CPL
- Open the Network Connections window.
- Right-click on TAP-Windows Adapter V9,
- Select Enable if it is disabled.
- Try connecting to Bitdefender VPN again
Contact Bitdefender Support
If none of the above methods resolves the error code 9 in Bitdefender. You need to contact the Bitdefender support team for further assistance. They will help you in resolving the error.
Hope you have found this article helpful.