What is The Roblox Moderated Item Robux Policy?

Roblox is known for its in-game purchasing by using its own currency Robux to facilitate these payments.

Players can buy many things with it. But as Roblox continues to grow in popularity, item-related scams are also increasing.

But do not worry as there is a solution called the Moderated Item Robux Policy. Roblox protects the players from fraud with Roblox Moderated Item Robux Policy.

If you are scammed then Roblox will send a message notifying you that you have been scammed.

Roblox Moderated Item Robux Policy

The Roblox Moderated Item Robux Policy has been unveiled by Roblox to protect the players from purchases involving items that are in violation of the Roblox Terms of Use or Roblox Community Guidelines.

As a player, you know that in Roblox, you can spend Robux to get Premium Items. But many users have complained that the items disappear from the inventory after some time.

Why Was  Roblox Moderated Item Robux Policy Introduced?

Roblox Moderated Item Robux Policy was introduced to protect users if they end up buying fake products.

The moment a fraudulent activity is detected, Roblox refunds the Robux of the scammed player. They also terminate the scammer’s account.

This is a policy that protects users from in-item-related scams, it works in two ways. If a user has purchased a fraudulent item that violates the Roblox Terms of Use. They will be refunded for it as Robux.

Also, the account of the creator of such items can get terminated.

So when a player purchases an in-game item that goes missing from the inventory. Roblox will credit the Robux back to the player’s account.

But the player needs to prove that he has been defrauded and not missed the item by scrolling too fast. In this manner, players receive the amount of Robux they paid for the item.

Do Users Need to Apply For The Roblox Moderated Item Robux Policy?

Now, you must be wondering if the process needs you to apply for a refund for the Roblox Moderated Item Robux Policy” to work.

No users need not apply as the Roblox official account will send them a Direct Message if they are eligible for one.

Roblox Moderated Item Robux Policy Message

If a user has purchased an item that didn’t comply with the Roblox Terms Of Use. The User will find the following message in their inbox.

Robux credit pending, please review and accept the agreement.


Your account is eligible for the items you purchased that can no longer be worn by your avatar. To receive the credit, please review and agree to the terms of the: Agreement.

We apologize for the inconvenience Sincerely, The Roblox Team. If you see this message click on Agreement.

Roblox Moderated Item Policy

You Will Soon Receive Another Message

“By clicking the I agree button below, you promise that you are not seeking a return of Robux for items created by you or for items that you knew at the time you acquired them were in violation of the Roblox Terms of Use and Roblox Community Guidelines. A breach of this promise may be ground for termination of your Roblox account. You will not receive any adjustment of Robux if you were not previously notified by Roblox that you are eligible for an adjustment.”

Roblox Moderated Item Policy

When you click on I agree. You will soon receive the Robux as compensation for your missing item.

Roblox Moderated Item Robux Policy was introduced as this was a recurring issue for Roblox and attracted many lawsuits as a result. A number of Parents sued Roblox for removing items from their children’s accounts.

Roblox went ahead and introduced the Moderated Item Robux Policy to assist players who buy fraudulent items by processing a Robux credit back to their accounts. The players who have not been previously notified by Roblox about their eligibility will not receive any refunds.

We know that this does not stop all the fraudulent activities that are a part and parcel of in-game. But the Roblox Moderated Item Robux Policy is definitely a step towards making Roblox safer.

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