Weight Watchers App Not Working Issue Fix (2024)

The Weight Watchers app is a boon to all those who are looking to lose weight and lead a healthy lifestyle. But what happens when you are faced with the Weight Watchers App Not Working Issue? or the Weight Watchers App not starting Issue?

Weight Watchers App

I know it can be quite frustrating if you have the Weight Watchers App Not Working issue but do not worry as here are some simple tips that will easily solve your problem. You will once again have the Weight Watchers App not only guiding you but also in keeping track of your weight and activity. 

What is the Weight Watchers App?

Weight Watchers app is an excellent resource for managing one’s weight and health. It not only provides accurate information about nutrition, activity, and healthy behaviour.  But also makes tracking lifestyle changes more easier. It reduces the risk of chronic disease and increases mental and physical well-being. 

Weight Watchers App Not Working Reasons

WW App

WW App Server Issue: Sometimes the app doesn’t work if their server is down or under maintenance.

Your Internet Connection Issue: A slow and Unstable internet connection will cause the Weight Watchers App not working problem.

Pending Updates: An Outdated version also causes the app to malfunction.

Cache Overloaded: When the cache is full it affects the functioning of your app. 

How To Fix the Weight Watchers App Not Working Issue:

Check WW App Server Status


Sometimes when the server is down or under maintenance you will face the Weight Watchers App Not Working Issue. As the Weight Watchers app is connected to their own server the first step is to check if their server is live or not. This can be done on  issitedownrightnow.com. If it is then wait for some time till the team restores it.

Clear Cache of WW App

WW Cache

Clear the cache of the Weight Watchers App installed on your Android phone or iPhone.

Android Phone

  • Go to ‘Settings on your device.
  • Tap on the apps list installed on your phone. 
  • Tap on the Weight Watchers App.
  • Go to Storage
  • Click on Clear Cache.

Clear Cache on iPhone:

  • Go to Settings
  • Tap on General
  • Click on iPhone Storage.
  • Tap on the Weight Watchers app.
  • Click on Offload App button.

Update WW App


Android Updates
  • Go to Settings
  • Tap on System Update
  • Click Check for Updates.
  • Click on Updates if any for Weight Watchers.
  • Updates will be installed.  


iPhone Update
  • Go to Settings
  • Tap on General 
  • Click on Software Update
  • Tap on Automatic Updates.
  • Click on Download iOS Updates
  • Install iOS Updates .

The app will be updated to the latest version on your iPhone and the Weight Watchers App Not Working issue will be resolved.

Check Internet Connection:

Check the internet connection by doing a speed test. If the internet is slow then inform your internet provider. If using WiFi then switch off the router for a few minutes and then switch it on. Check if the issue is resolved. Or one can switch to mobile data if using Wi-Fi or vice versa. 

Restart Your Device

Android Phone:

Android Power Off
  • Hold the power button for 5-10 seconds
  • Tap on the Restart option.


iPhone Power Off
  • For iPhone X, iPhone 11, iPhone 12, or iPhone 13
  • Hold the power button and volume buttons at the same time. 
  • For iPhone SE, iPhone 8, or earlier versions hold only the power button.
  • Option “slide to power off” will open. 
  • Drag it to the right.

If you have tried all the above steps and are still facing an issue then do contact their customer support. Reach out to them(https://foundations.weightwatchers.com/help/) and wait for their response they will soon guide you through the issue.

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