Upstox is one of the leading stockbroker platforms that offers various other features such as mutual funds, IPOs, etc. Due to its easy-to-use interface and quick stock trading options, it is one of the preferred apps for daily trading activities. But currently, Upstox Not Working issue is faced by many users.
If you are also facing Upstox Not Working issue then do not worry as in this article we will share the reasons why Upstox is not working and solutions to the error.
Reasons For Upstox Not Working Issue:
There are many reasons for Upstox not working issue. It could be errors inside the app cache, no internet connectivity or the server is currently under maintenance. It could also be a cache issue or the app has not been updated.
Fixes For Upstox Not Working Issue:
Clear Cache
- Go to Settings
- Click on Apps/Application Manager.
- Tap on the Upstox app.
- Tap Storage and cache.
- Select Clear cache.
- Tap clear data and cache
- Confirm your selection.
- The cache will be cleared.
- Restart your app.
Restart Your Device
Android
- Press and hold the Power button.
- A power menu will open.
- Swipe on Restart.
- The device will shut down.
- After a few seconds.
- The device will restart,
iPhone - Press the side & volume button.
- The power-off slider will appear.
- Drag the slider to turn off.
- To turn your device back on
- Press the side button
- The device will restart.
Check Network
- An unstable internet causes errors
- Ensure that your internet connection is stable.
- Carry out a speed test.
- Disable Airplane Mode if it is on.
- Check your Wifi.
- Use an Ethernet.
- Check if Upstox issue is resolved.
Update Upstox
- Go to the Google Play Store
- Search for Upstox.
- See If an Update is available.
- If yes then tap on update
- Upstox will be updated.
Check Server Status
- Check the server status of Upstox.
- If the server is down.
- Wait till the issue is resolved.
- You can check it at Downdetector.
- It can also be checked on Upstox’s official social media handle.
Call Customer Care
- If none of the above solutions solves the issue then the only option left is to contact the Upstocks support team.
- You can call them or mail them. The team will soon revert back and guide you in solving the issue with the app.
- Upstox app customer care number call on 022 4179 2999 / 022 6904 2299 / 022 7130 9999 during office hours only.
- You can also raise a support ticket to the official support help desk here.
- Explain your issue in detail and also share screenshots if possible.
We do hope the issue is resolved for you and if you have any more queries message us and we will try to solve it.