Epic Games is a popular platform for developers and creators to create, distribute, and operate games. But currently, Epic Games users are facing a Sorry There Was A Timeout Utilizing Database Error.
Epic Games offers a wide range of games for purchase and download for desktop gamers along with a chat platform to communicate. But some users are complaining about the error message saying, Sorry, There Was a Timeout Utilizing The Database while trying to log into the game.
Reasons For Sorry There Was A Timeout Utilizing Database Error Message:
When a login request fails to retrieve data from the server we see a “Sorry, There Was a Timeout Utilizing The Database” Error Message. Some of the factors behind the error are listed below.
- Incorrect Login Credentials: If login credentials are mistyped then an authentication error occurs.
- Network Connection Issue: A slow and unstable network can also cause an error.
- Epic Games Server Down: If the Epic Games servers are down or under maintenance then it can lead to timeout errors.
- Corrupted Game Files: Login errors may also occur due to corrupted Epic game files.
How To Fix Sorry There Was A Timeout Utilizing Database Error
To resolve Sorry there was a timeout utilizing database in Epic Games, follow the below steps:
Check Internet Connection:
A stable internet connection is important for the seamless working of an app.
- If you’re using Wi-Fi, try restarting your router or modem to solve the issue.
- Or switch from WiFi to Mobile data or from mobile data to WiFi.
- Check if Sorry there was a timeout utilizing database issue is resolved.
Check Epic Games Server Status:
Check the server status on the Epic Games status page.
- It can also be checked on Epic Games Twitter handle or on Downdetector.
- If the server is down you need to wait.
- The Epic Games team is trying to solve the issue for you.
- They will soon have the servers up and working smoothly.
Verify Account Credentials:
Check your login credentials for mistakes
- Pay attention to capital letters or symbols while signing in.
- If you have changed your login credentials
- Wait for the changes to take effect.
Disable Firewall
Firewalls can sometimes interfere with the communication between your device and Epic Games servers.
- Click on the Control Panel
- Select System and Security.
- Click Windows Defender Firewall.
- Click on or off on the Turn Windows Defender Firewall option.
- Tap on OK to confirm.
Clear Cache:
- Press Windows+R
- Open the Run command box.
- Type “%localappdata%”
- Tap on OK.
- Locate and open the Epic Games folder.
- Delete the folders inside it.
- Relaunch Epic Games.
- Log in again.
Repair Epic Game Files:
Repairing the Epic Game files is another method to resolve the error
- Go to the Search bar
- Tap on the Control Panel
- Go to the Programs option
- Tap on Uninstall a program.
- Right-click on Epic Games
- In the menu click on Repair
- Wait for the process to complete
- Restart your PC.
- Launch Epic Games and try logging in.
- Check if you can access your game successfully.
These are some of the steps to solve the Sorry there was a timeout utilizing database error in Epic Games. These troubleshooting steps should enable you to enjoy your favourite games on Epic Games seamlessly.