Is Paytm postpaid not working for you? If your answer is YES then don’t worry, we have got you covered.
Paytm is one of the best online digital payment-making platforms. Paytm launched a Paytm postpaid it allows consumers to spend now and pay later option. However, several Paytm customers have been complaining about their Paytm Postpaid not working.
Paytm Postpaid is used by many consumers in India. However many customers are not being able to use Paytm postpaid even though they have the limit available. If your Paytm Postpaid is not working and transactions getting declined. There can be many reasons behind these issues.
In this article, we shall share the reasons behind the error and how to solve the Paytm postpaid not working issue.
Reasons Paytm Postpaid Not Working
Pending KYC Verification: Your KYC must be pending to activate use of the postpaid service. If you have not completed your KYC then it could lead to your account being frozen.
Overdue Payments: If you have failed to clear your bills or EMIs then your account could be temporarily blocked.
Server Issues: If you are unable to use Paytm postpaid it could be that the servers of the app are down due to high traffic or maintenance.
Paytm Postpaid Not Working: Fixes
If you are facing problems with Paytm Postpaid, here are steps to resolve the issue
Complete KYC Process
To complete your KYC, simply follow the steps shared below.
- Go to your Profile
- Tap on the ‘Complete KYC’ option.
- Choose verification mode: Aadhaar, PAN, Passport, etc.
- Enter details and upload photos
- Submit your documents
- Tap on accept the terms and conditions.
- On verification, the Paytm Postpaid account will activate.
Update Paytm App
If the app is not updated to the latest version it will lead to issues due to bugs or glitches. Update the app by following the steps shared here.
- Go to Play Store/App Store
- Tap on the Paytm app
- See if any updates are available
- Tap on update
- Confirm OK to update the app.
- The app will soon be updated.
Clear Overdue Bills:
One of the best ways to solve the issue is to pay all pending amounts as soon as possible. Paying your bills or EMIs on time will help you avoid errors in the app. You will be able to use Paytm postpaid without any glitches.
Contact Paytm Customer Care
If none of the solutions solve the issue then you need to reach out to Paytm’s customer support. You can do this through email, chat, or call. Explain your issue and provide your registered mobile number and account details. Follow the steps suggested by customer care to fix the issue.
Completing your KYC, clearing pending dues, and contacting customer support are some of the ways to fix the Paytm Postpaid not working issue on your device.