H-E-B is a popular shopping app where users can order groceries, use coupons to save money and more. But currently, many users are facing the HEB App not working issue.
Are you facing the HEB app not working issue? Is the HEB app not working for you? When will my HEB app start functioning again? Do read this complete article to get answers on the HEB app not working and how to solve the issue.
HEB App Not Working – Fixes:
If you are facing the HEB app not working issue then here is how you can troubleshoot the error.
Force close and Restart
Force Closing the app is the best way to restore it to normalcy.
For iOS devices, close the HEB App and re-open it.
To Force-stop the HEB App on An Android Device, press HEB App and tap on the info icon. Select Force Stop and tap OK.
Update HEB mobile apps
Do try to keep your apps updated to the latest version, if you are using an outdated version it can cause errors.
Launch your phone’s app store and install any available updates for the HEB app. Check if the issue is resolved.
Check HEB Server Status
HEB servers may become overwhelmed during periods of high user traffic. This causes it to become unavailable to users.
You can check the server status on Downdetector or Twitter to know if HEB servers are undergoing maintenance or service interruptions.
If the servers are down then it is advisable to wait for some time before trying to access the app again.
Clear App Cache
Click on the HEB app icon and tap on app settings > Storage > Clear cache and Clear app data.
Uninstall/Reinstall HEB App
If the error persists then try to uninstall and reinstall HEB App. Uninstalling and reinstalling the app will fix most of the issues in the app and you can use your app without any problems.
Open Google PlayStore or App Store on your device and search for the HEB app.
Tap on the Uninstall button and the app will be uninstalled.
Wait for a few minutes and reinstall the app.
Contact Support
If none of the above steps solves the issue then you need to contact HEB app support. The HEB support team can be contacted at [email protected] via email. They will help you in solving the issue.
Hope the issue has been resolved by following the above solutions.