Are you encountering the GivEnergy App Not Working problem? If your answer is YES then don’t worry as you are not alone in this situation.
For the unversed, GivEnergy is an application that connects with your GivEnergy Cloud Monitoring device and provides information about energy consumption such as Home Energy Demand, Solar PV Generation, Grid import energy, and GivEnergy Battery Usage.
It is an excellent service for monitoring your home energy demand. But like any other application and service, GivEnergy is also not immune from technical issues and bugs.
Unfortunately, some users are encountering issues using the GivEnergy app and reported the “GivEnergy App Not Working”, “GivEnergy Not Opening”, “GivEnergy Keeps Crashing”, and a lot more.
If you are also encountering one of these issues while using the GivEnergy app then don’t worry you are in the right place. In this guide, you’ll learn why is the GivEnergy App Not Working and how to fix this problem.
Why Is the GivEnergy App Not Working?
There are plenty of reasons that may lead you to encounter the GivEnergy App Not Working problem. Below we have mentioned some of the most common reasons that may cause this problem to appear on the surface.
- Server Issues: It may be possible that you are unable to use the GivEnergy app and encounter issues because there is a technical issue in the GivEnergy server.
- Internet Connection Issues: GivEnergy is an online application and its functionality relies on your internet connection, it may be possible that you are facing this problem because there is an issue with your internet or your device is not connected to the internet.
- Outdated Version Of the App: If you are using the outdated version of the GivEnergy app then it might be the reason why you are facing this problem.
- Corrupted Cache Files: If you have not cleared the cache files for a long time then it may be possible that they get outdated and cause this problem to appear.
However, if you are encountering the GivEnergy App Not Working problem then you can fix it by using the methods mentioned below.
How to Fix the GivEnergy App Not Working Problem
Here are some troubleshooting methods that you can apply to fix the GivEnergy App Not Working problem.
Method 1: Restart Your Device
Sometimes issues will be minor caused by bugs and glitches present in your device. Most of the time, these bugs and glitches are temporary and do not require complex troubleshooting methods to resolve these issues.
You can simply fix these temporary bugs and glitches by simply restarting your device. To start troubleshooting the GivEnergy App Not Working problem the first thing you need to do is completely close the GivEnergy App and restart your device.
Now reopen the app to see if your problem is fixed or not. If the problem persists then move to another method.
Method 2: Check Server Status
Sometimes you are unable to use any application and any service because at that time its server is down because of technical issues and the server is under ongoing maintenance or updates.
If restarting your device does not fix your problem then you should check the GivEnergy server status. To do that you can use the Down Detector website.
This website will show you the current status of the GivEnergy server based on the reports submitted by the users. If there is an issue with the server then you have to wait and try again after some time.
Method 3: Check Your Internet Connection
If there is no issue with GivEnergy’s server then you should check your internet connection. Because slow and unstable internet causes various technical issues.
After checking your internet if you find a slow and unstable connection then you need to apply troubleshooting methods. You can consider restarting your WIFI router and turning the airplane mode ON and OFF if you are on mobile data.
If it doesn’t work then you have to contact your internet service provider and ask for your help.
Method 4: Update App
Lastly, you should check and update your GivEnergy app to the latest version. Sometimes you might be encountering the issues because you have pending updates.
If there is no issue with GivEnergy’s server and your internet connection then must go to Google PlayStore and App Store and update the GivEnergy app to the latest version.
It does not work for you then try uninstalling and reinstalling the app. This will resolve all issues caused by improper installation.