Are you encountering the Xfinity app not working on Roku? If your answer is YES then don’t worry you are not alone.
Xfinity is a streaming application that provides a streaming service on which users can watch live and on-demand entertainment content. Xfinity has a huge database where you can find almost every latest and previously released movie, TV show, series, and more.
Unfortunately, some users are encountering the issues with Xfinity app while streaming on their Roku device. The Internet is filled with these type of reports that says the Xfinity app not working on the Roku device.
If you are also facing the same problem and looking for a way to fix it then look no further. In this guide, you’ll learn why is Xfinity app not working on Roku and how to fix this problem quickly.
Why Is the Xfinity App Not Working on Roku?
There will be several reasons that may lead the Xfinity app not to work on Roku devices. To make your work easier to understand what are the reasons for this problem we have mentioned some of the most common reason that causes this problem.
- It may be possible that you are unable to use the Xfinity app service on your Roku device because its server is down or under maintenance making it unavailable for you.
- Sometimes you are facing this type of issue and are unable to stream because there is a problem with your internet connection such as slow and unstable internet.
- An outdated version of the app may also cause various compatibility issues.
- Sometimes you might be encountering the issue just because of the bugs and glitches present in the app.
However, if you are encountering the issue with the Xfinity app and are unable to use its service on a Roku device then you can fix this problem by using the troubleshooting methods mentioned below.
So without wasting more time let’s jump to the troubleshooting part:
How to Fix the “Xfinity App Not Working on Roku” Problem
Use the following methods one by one until you find the one that works for you.
Method 1: Restart the Xfinity App
As I mentioned earlier you might be encountering the issue with the Xfinity app because of the bugs and glitches present in the app or your device.
Luckily, these glitches are temporary and can be fixed by simply performing a restart. To fix the Xfinity not working problem on Roku the first thing you need to do is close and restart the Xfinity app.
Once restarted, check if you are facing the same problem or not. If the problem persists then move to the next method.
Method 2: Update the App
To add new bug fixes and add new features to the app developers of the Xfinity app frequently release new updates and you have to update the app so that you can enjoy a smooth streaming experience.
If you miss the updates and use the outdated version of the Xfinity app then you may encounter various technical or compatibility issues. To avoid these types of issues you need to update the app to the latest version.
To do that press the Home button on your Roku remote and select the Xfinity app. Once selected, press the Start button to open up the settings options.
Now on the left-hand side menu scroll down and select the Check for Update option. This will scan your Xfinity app and install the latest updates if available.
Once done, restart the Roku device and launch the Xfinity app to check if the issue is fixed or not. This will probably fix the problem with the Xfinity app, if not then try another troubleshooting method mentioned below.
Method 3: Reinstall the App
Sometimes users encounter issues because of improper installation and corrupted or missing installation files. In that case, you can fix this problem by uninstalling and reinstalling the Xfinity app on your Roku device.
If you don’t know how to do it then use the following steps:
- On your home screen select the Xfinity App and press the Strat (*) button.
- Now select the Remove Channel from the pop-up menu.
- Next, select Remove.
- Once the channel is removed press the Home button and select the “Streaming Channels” option.
- Under this option, select the Search Channel.
- Now search for the Xfinity app and press OK.
- Next, select the “Add Channel.”
- This will initiate the installation process. Wait for the process to be completed.
- Once installed, open the Xfinity app and check if the issue is fixed.
- That’s it.
That’s all these are some troubleshooting methods that will help you resolve the Xfinity App not working on Roku problem.