Are you encountering the WorkJam app not working problem and don’t know how to fix it? If your answer is YES then you landed in the right place.
Managing the work and shifts is the office’s most important and hard part. You have to consider various things such as workload, targets, and a lot more.
WorkJam is an application that makes your office life easier by providing a service that helps you access your work schedule, manage shift trades, and communicate with your managers and co-workers.
But like any other service, WorkJam is also not immune from bugs and errors. In recent days some WorkJam users have encountered issues while using the WorkJam app and some of them reported the “WorkJam app not working problem” on social media platforms.
If you are facing the WorkJam app not working problem and looking for a solution then look no further. In this guide, you’ll learn what causes the WorkJam app not to work and how to fix this problem.
Why Is the WorkJam App Not Working?
There will be several reasons that may cause the WorkJam app to not work. To make your work easier we have mentioned some of the most common reasons that may cause this problem to appear.
- There is an issue with the server and the server is facing downtime or in the middle of the ongoing maintenance or update.
- Slow and unstable internet connection also leads you to face this problem.
- Corrupted and outdated cache files stored in the app.
- You are using the outdated version of the WorkJam app.
However, if you are facing the WorkJam app not working problem then you can fix it by using the methods mentioned below.
How to Fix the WorkJam App Not Working Problem
If you are encountering the WorkJam app not working problem then here are some troubleshooting methods that you can apply to fix this problem.
Method 1: Check Server Status
One of the major reasons for encountering problems like this is a down and under maintenance server. So you can start troubleshooting the WorkJam app not working problem by checking the server of the WorkJam app.
To find the actual server status you should use the Down Detector website. this online tool will show you the current status of the server based on reports submitted by the other users.
If you find any issues in the server then you have to wait and try again after a couple of hours.
Method 2: Check Your Internet Connection
To use the WorkJam app you should have a high-speed and stable internet connection. If you have a poor and unstable connection then it must be the reason why you are facing the WorkJam app not working problem.
To avoid the issues like this you need to check your internet connection by performing a speed test and apply suitable troubleshooting steps if you find any issues.
Method 3: Clear Cache
To provide a better experience WorkJam app stores data in the form of cache files and these cache files will help the app to fast load, suggestions, and more.
If you have not cleared the cache files for a long time then it will become overloaded or the application will store corrupted data in it. These overloaded and corrupted cache files conflict with the app functionality and cause various issues.
To fix this problem by clearing the cache files. To do that, go to Settings > Apps > Manage App > WorkJam App > Clear Data > Clear Cache.
Method 4: Update the App
If you are using the outdated version of the app then it must be the reason why you are facing this problem. to fix this problem you should update the WorkJam app to the latest version.
To do that, go to Google PlayStore or App Store and search for the WorkJam app. Once you find the app tap on the Update button to install the latest version of the app.
That’s it, this will probably fix your problem and you will get back to managing your office work.