WhatsApp is one of the most popular and widely used apps on our smartphones. It has become
one of the most sought-after messaging platforms and is just irreplaceable.
Over the years many new features have been added to the messaging app such as sending images, editing pictures, and deleting sent messages. But the most popular of them all are the voice messages.
It is one of the most comfortable ways of sending messages as it is less time-consuming. The elderly who are not able to type easily can easily voice messages. The messages come with an added touch of emotions and you can hear the voice of your loved ones.
You can even revisit it at any time — until it’s deleted by the sender or receiver. Many people find voice messages easier than typing long texts.
However, there are a few occasions where voice messages are not working. Users are unable to record a voice message or WhatsApp refuses to download voice messages. We also have instances where there is no sound to the voice message.
Faced with such issues on your Android or iOS device, you can refer to the troubleshooting
solutions.
Also, make sure your device has an active internet connection. Also, the proximity
sensor isn’t covered while playing voice messages. Are WhatsApp voice messages still not
working? Then there are some things you can do to fix it.
How to Fix WhatsApp Voice Messages Not Working Issue?
Here are some effective ways that can be used to resolve the WhatsApp voice messages not working problem.
Increase Volume
If you do not hear the audio output while playing the voice message then check the volume of
your device. If it is muted or low you might be facing the issue. Increase your phone’s speaker
volume and see.
Force-Close WhatsApp
When suddenly WhatsApp features stop responding then force-stopping the app is the best way to restore it to normalcy.
For iOS devices, close WhatsApp and re-open it.
To Force-stop WhatApp on An Android Device, long-press WhatsApp and tap on the info icon. Select Force Stop and tap OK.
Clear Cache
WhatsApp stores information in cache files on your device. If the files are corrupt they could
also cause the app to malfunction. Go to the WhatsApp info page, select Storage & Cache and tap the Clear cache icon.
Check WhatsApp Permissions
Denying permissions may also cause WhatsApp to lose functionality. If WhatsApp’s voice
messaging isn’t working, then the reason could be that your app doesn’t have access to your
phone’s storage or microphone.
For Android Smartphone
Go to Settings and then tap on Apps & Notifications and then on All Apps, click on WhatsApp. Select Permissions.
Click on Storage and Microphone. Set permissions to Allow.
For iOS
- For iPad and iPhone users
- Launch the iOS Settings menu
- Scroll to the bottom of the page
- Select WhatsApp. Toggle Microphone access
Check Storage
Voice messages are automatically saved to your device. Make sure there’s enough storage
space as if the storage space is less then your app may fail to download the message.
- Delete temporary junk files on your device
- Reduce WhatsApp’s storage usage
- You can also use third-party cleaning apps to free up space
Close Other Apps
If you’re unable to record voice messages then it is possible that your device’s microphone is
being used by another app.
Close all the applications such as voice recording apps, video conferencing apps, screen recording apps, etc. that are using a microphone. Try recording the voice message again.
Check WhatsApp’s Server
WhatsApp servers are often down which can cause some features to malfunction. If you face
such an issue wait for a few minutes till Whats app solves the issue.
Restart Your Phone
If WhatsApp servers are working but you are unable to send voice messages then restart your
device.
Update WhatsApp
Always keep your app updated. Launch your phone’s app store and install any available
WhatsApp update.
Reinstall WhatsApp
If WhatsApp is up-to-date but you are not able to send voice messages. Delete the app from
your device. Install it once again but backup your files on Google Drive before doing so.
We do hope you found this helpful.