Are you facing the Ticketmaster checkout not loading problem and don’t know how to fix it, don’t worry you are in the right place.
Ticketmaster is an online ticket booking platform where you can book tickets for buses, trains, movies, and more. The process of booking the tickets is very simple all you have to do is select which ticket you want to book and then select the available seats.
Now select the payment method and make payments. In the recent few days, it has been seen that some Ticketmaster users are encountering issues while making the payment.
Some users are getting the checkout page twice and Ticketmaster checks them back to the previous page. However, if you are also facing the Ticketmaster checkout not loading problem then don’t worry as we got you covered.
In this guide, you’ll learn why is Ticketmaster checkout not loading and how to fix this problem.
Why Is Ticketmaster Checkout Not Loading?
You must be encountering the Ticketmaster checkout not loading problem for several reasons some of the most common reasons include:
- Technical Issues: If there is a technical issue with the Ticketmaster server may lead you to face a Ticketmaster checkout not loading problem.
- Incorrect Payment Credentials: You may be unable to make payments and encounter issues because you have entered the payment credentials incorrectly.
- Credit / Debit Card Issue: If you are using expired or unactivated credit or debit cards to make payments then you may encounter payment failure.
- Internet Connection Issue: To use the Ticketmaster website and make payments you need to have a stable and fast internet connection. If there is an issue with your internet connection then you may encounter issues.
- Browser Issues: Issues with your web browser such as corrupted and outdated cache files, and outdated versions of the web browser may also lead you to face this problem.
Also Read: Pardon The Interruption Error on Ticketmaster Fix (December 2023)
How to Fix the Ticketmaster Checkout Not Loading Problem
If you are facing the Ticketmaster checkout not loading problem then here are some troubleshooting methods that you can use to fix this problem:
Method 1: Check If Your Payment Method Is Accepted By the Ticketmaster
Ticketmaster does not support every payment method if you use a payment method that is not supported by the Ticketmaster you won’t be able to make payments.
So you can start fixing the Ticketmaster checkout not loading problem by making sure you are using the supported payment method.
Here is the list of payment methods accepted by Ticketmaster:
- PayPal
- Visa
- MasterCard
- Discover
- American Express
- Ticketmaster Gift Card
- Debit cards with a major credit card logo
- Venmo
- Diners Club; however, Diners Club and Ticketmaster Gift Cards can’t be used to buy Fan-to-Fan Resale Tickets.
Method 2: Check Server Status
As I mentioned above if there is any issue with the Ticketmaster server and the server is down or under maintenance then you won’t be able to make payments.
If you are using the accepted payment methods then you should check the Ticketmaster’s server status. To check the server status you can visit the Ticketmaster Official Status Page and check if there is any issue with the Ticketmaster server and payment services.
If there is an issue with the Ticketmaster server then you have to wait and try again once the server is up and running.
Method 3: Clear Cache
Corrupted and outdated cache files may also lead you to face technical issues. If the Ticketmaster server is up and running but you are still facing the same problem then you should try clearing the cache files.
To clear the Ticketmaster App cache files go to Settings > Apps > Manage Apps > Ticketmaster > Storage > Clear Cache > Clear.
If you are using the web version of the Ticketmaster then you can try clearing the browser’s cache files. To do that click on Three Dots at the top right corner and select More Tools > Clear Browsing Data… > Clear cached images and files > Clear Data > Clear.
Method 4: Verify Your Payment Information
Always double-check the payment information while making the payments. First, you can check the card you are using and make sure it’s not expired then double-check the card number and other information.
You can also check if your card is temporarily blocked or deactivated.
Method 5: Contact Customer Support
If you have tried everything but still facing the same problem and are unable to make payments then should contact Ticketmaster’s Customer Support for expert assistance.
That’s it, we hope this guide helps you fix the Ticketmaster checkout not loading problem.