Are you encountering the RuneScape not loading problem? If your answer is YES, you are in the right place.
RuneScape is a fantasy massively multiplayer online role-playing game developed and published by Jagex.
This is a free-to-play browser game that you can play on your web browser.
However, like any other online game, RuneScape is also not free from technical bugs or glitches.
Currently, many players have reported the RuneScape not loading problem and desperately looking for a fix.
If you are one of those players, don’t worry as we have got you covered.
In this guide, you’ll learn why is the RuneScape not loading and how to fix this problem.
Why Is the RuneScape Not Loading?
You may be encountering the RuneScape not loading problem for several reasons. Some of the most common reasons include:
- Down or under maintenance server.
- Issues with your internet connection.
- Corrupted cache files causing the issue.
- Outdated version of web browser.
- Third-party extensions causing the issue.
How to Fix the RuneScape Not Loading Problem
Here are some troubleshooting methods that you can apply to fix the RuneScape not loading problem.
Method 1: Check Server Status
A down or under maintenance server is one of the main reasons for RuneScape’s not loading problem.
You may encounter this problem because the RuneScape server is down or under maintenance or update.
So before troubleshooting this problem, ensure the RuneScape server is up and running.
To do that, visit the official website of RuneScape and check if other users have reported the same problem.
You can also use online tools to find the server’s current status.
If there is any issue with the server, you have to wait and try again after a couple of hours.
Method 2: Check Your Internet Connection
RuneScape is an online game that requires a strong and stable internet connection.
You may encounter technical issues and errors, if you have poor and unstable internet.
If there is no issue with the game server, the next thing you can do is check your internet connection.
For that, perform a speed test using the internet speed testers available on the internet.
After testing if you find any issues and errors, you can fix them by rebooting your WIFI router.
You can also try switching to a wired connection if your device is connected to the router wirelessly.
Method 3: Clear Browser’s Cache
Corrupted cache files stored in the web browser may lead you to face various technical issues and errors.
In that case, clearing the cache files will resolve your problem.
To clear the cache files, click on the Three Dots at the top right corner and select More Tools > Clear browsing data… > Clear cached images and files > Clear data.
Method 4: Try Incognito Mode
Sometimes users are encountering the issue because of problematic extensions and site cookies stored in your web browser may prevent the web browser from working.
In that case, you should try to visit the RuneScape in incognito mode.
This will launch the website without any interference from browser cookies and extensions.
If running the game in incognito mode will work then try disabling the problematic extensions.
To do that, click on the three dots at the top right corner and select Extensions.
Now, disable all extensions one by one and check which one is causing the issue.
Once you find the problematic extension, disable it permanently.
Contact Support
If you have tried everything but still saving the issue, the last thing you can do is contact RuneScape’s Customer Support for further assistance.
That’s all you need to know about how to fix the RuneScape not loading problem.