Are you facing the NBA League Pass not working problem? If your answer is YES, you are in the right place.
NBA League Pass is a subscription-based product that provides live and on-demand NBA games.
However, like any other service, NBA League Pass is also not free from technical bugs and glitches.
Currently, some users have reported the NBA League Pass not working problem.
If you are facing the same problem, don’t worry as we have got you covered.
In this guide, you’ll learn how to fix the NBA League Pass not working problem.
So, without any further ado let’s get started:
How to Fix the NBA League Pass Not Working Problem?
Apply the following troubleshooting methods to fix the NBA League Pass not working problem.
Restart the NBA App
You can begin troubleshooting the NBA League Pass not working problem by restarting the app.
This might seem like a straightforward method but it will resolve all temporary bugs and minor technical glitches.
So completely close the app, wait for a few seconds, and restart the app to check if your problem is fixed.
Check Subscription Status
NBA League Pass is a subscription-based service, it may be possible that you are facing this problem because your subscription has expired.
In that case, you should check the account subscription and make sure it’s not expired.
If you don’t have a subscription or the subscription is expired, renew it to continue the services.
Check Your Internet Connection
If you have an active subscription but are still unable to watch matches, make sure to have a stable and fast internet connection.
To stream matches in the NBA League app your device needs to be connected with a fast and stable internet connection.
So, check your internet connection speed and stability by performing a speed test.
If you find any issue, you can fix it by rebooting your WIFI router.
To do so, turn off the router and unplug all the cables connected to it.
Wait for a few minutes and plug back all the cables. Turn on the router and wait for it to completely boot.
Once the router is booted, connect your device and check if your problem is fixed.
Update the NBA League App
An outdated version of the app may also cause various technical issues and errors.
If there is no issue with your internet connection, the next thing you can do is check for the NBA League app update.
To do that, go to Google PlayStore or App Store and search for the NBA League Pass app.
Once you find the app, tap on the Update button next to the app name to update it to the latest version.
Wait for the updating process to be completed and open the app to check if your problem is fixed.
If you are not getting any update button that means you are already using the latest version of the app.
Clear App Cache
If updating the NBA League app does not fix your problem, you should consider clearing the cache files.
Here is how you can clear cache files on different devices:
On Android
- Open the Settings app.
- Go to Apps > Manage Apps.
- Find the NBA League app.
- Go to Storage.
- Select Clear cache.
On iPhone
- Open Settings app.
- Go to General > iPhone Storage.
- Find the NBA League app.
- Tap on Offload App.
- Then select Reinstall App.
Contact Support
If none of these methods works for you, the last thing you can do is contact Customer Support for further assistance.
That’s all you need to know about how to fix the NBA League Pass not working problem.