Are you getting ChatGPT error validating credentials while using its app? If your answer is YES then look no further as we have got you covered.
Before I teach you how to fix the ‘error validating credentials’ problem on the ChatGPT app, let me tell you that you are not alone who is getting this error right now.
There are tons of ChatGPT users out there who are encountering this issue while using the OpenAI’s ChatGPT on their Mobile device.
Since the number of users getting this ChatGPT error has increased significantly, we decided to create a post explaining what this error is all about and how to fix it now.
If you too are encountering the ‘ChatGPT error validating credentials’ problem and wish to fix it now then make sure to keep on reading this guide.
Without any further ado, let’s get started:
How to Fix ChatGPT Error Validating Credentials Problem (2024)
The creators of ChatGPT have not released a fix for this problem. However, we have discovered a bunch of solutions that could fix the ChatGPT error validating credentials issue.
Here are some effective ways to resolve the ChatGPT error validating credentials problem:
Verify ChatGPT Account
If you take a look at the error message you are getting on ChatGPT, it seems to be connected to your credentials. It is likely that you might be getting this error because you have not verified your ChatGPT account yet.
If that’s the case then make sure to verify your ChatGPT account right now. When you sign up for ChatGPT for the first time, you get a confirmation link to your email address.
You are supposed to click on that click to verify your account. If you have not done it yet then open your email and then click on that link to verify your account.
If you have not received the confirmation link or email yet then go to https://labs.openai.com/auth/login to sign up again. When you do so, you will get a verification link for sure.
Once received, click on that link and get your ChatGPT account verified.
Check ChatGPT Server Status
If your ChatGPT account is verified but you continue to get the ‘error validating credentials’ on ChatGPT then make sure to check its current server status.
When ChatGPT is down for any reason, you are bound to encounter numerous errors and problems. In that case, you need to wait until the server is UP.
To check the current server status of ChatGPT, you need to visit OpenAI’s status page. When you get there, you will be informed about the status of the AI tool.
After visiting that page, if you find it offline, there is nothing that can resolve the issue.
Login Through OpenAI First
If you still are getting the ChatGPT error validating credentials message then I recommend you to login at OpenAI first. To do so, click on this link — https://platform.openai.com/login.
Not always but sometimes, you get an error while logging into ChatGPT unless you are not signed into the OpenAI platform first.
In that case, signing into the OpenAI first might fix the ‘error validating credentials’ problem on ChatGPT. All you need to do is click on the above link and then use the same credentials that you use to log into ChatGPT.
Once logged in, visit https://chat.openai.com to launch the chatbot and check if the error remains.
These are some ways that can be used to resolve the ChatGPT error validating credentials issue.