eFamily-Cloud is a free smart home app. It can remotely control most of your home devices such as Smart Switches, LED Bulbs, fans, heaters, air purifiers, RF remotes etc through your smartphone or tablet. But recently many users are experiencing eFamilyCloud not working issues.
Many users are complaining that eFamilyCloud Keeps Crashing, eFamilyCloud not working issue and the eFamilyCloud App not loading issue.
If you too are facing an error with the eFamilyCloud App then do not worry. In this article, we have shared the reasons and possible solutions to the error.
Reasons eFamilyCloud Not Working
Internet Connection issues – If your internet connection is slow or unstable you may face an issue with the eFamilyCloud App.
eFamilyCloud Server issues – If the servers are down or under maintenance the app will not work.
Corrupted App Data – If the app data is corrupted, it can cause problems with the app’s functionality.
Outdated App Version – If you have not updated your app for a long you may face errors.
How to Fix the eFamilyCloud Not Working Issue?
Here are all possible ways to resolve the FamilyCloud not working issue:
Check Your Internet Connection
- Check that your internet connection is stable.
- If you’re using Wi-Fi, then try to shut off the router and restart it again.
- Or switch from WiFi to Ethernet.
- Check if the issue is resolved.
Check eFamilyCloud Server Status
- eFamilyCloud servers may become overwhelmed during periods of high user traffic. This causes an error in its working.
- If eFamilyCloud continues to have issues then do check Twitter for updates on its status. Or you can also check it out on
- Downdetector to know if eFamilyCloud servers are undergoing maintenance or service interruptions.
- If the servers are down then the eFamilyCloud team is already on it and trying to solve the issue.
- It is advisable to wait for some time before trying to access eFamilyCloud again.
Clear Cache of eFamilyCloud App
To clear the cache of eFamilyCloud App,
- Open Settings
- Go to Apps or Applications
- Tap on the eFamilyCloud app.
- Tap on Storage
- Click on Clear cache.
- Tap on “Clear data”
- The cache and data will be deleted.
- Check if the issue is resolved.
Force Stop the eFamilyCloud App
- Go to Settings
- Click on eFamilyCloud app.
- Click Force Stop.
- Relaunch the app again
- Check if the issue is resolved.
Update eFamilyCloud App
- Update the eFamilyCloud App To the Latest Version
- Go to the Google Play Store
- Search for eFamilyCloud App.
- See If an Update is available.
- If yes then tap on update
- The eFamilyCloud App will soon be updated to the latest version.
Reinstall
- Search for eFamilyCloud on your device
- Hold the icon for a few seconds.
- Tap on Uninstall.
- Wait for a few minutes.
- Head to the Google Play Store.
- Search for eFamilyCloud
- Click Install.
- Set up your accounts.
Contact Customer Support
eFamilyCloud is still not loading after trying these steps, the next step is to contact eFamilyCloud Customer Support. When you contact the eFamilyCloud support team and try to share the details of your issue, They will soon revert back and provide troubleshooting procedures to solve the eFamilyCloud Internal Server Error.
We hope the solutions provided in this article helped you fix the eFamilyCloud Not Working Issue.