Disney Plus Error Code 83 is one of the worst error messages users can get when they are trying to stream their favourite TV shows and movies. As a result, this error blocks viewers from using Disney Plus. This is meant to be an anti-piracy measure, but glitches mean even the users of the right devices are facing this error.
If you too are seeing the Disney Plus Error Code 83 then do not worry as you’re not alone. There are many users facing the same error. In this article, we will share with you how to solve the error with some easy solutions
What does the Disney Plus Error Code 83 Mean?
Disney Plus error code 83 means that Disney Plus thinks you’re not using a compatible device. You can receive this error message due to internet issues, server congestion, or device compatibility.
Reasons For Disney Plus Error Code 83
- Server Down
- Device Incompatibility
- Unstable Internet Connection
- Clear Cache
- Upgrades for Disney Plus.
- Reinstall the Disney Plus App
Fixes For Disney Plus Error Code 83
Check Servers
Disney Plus servers can be overloaded if there is a huge traffic on them. Do check the server status on its official website or social media platforms. If the servers are down then wait for a few minutes till the team resolves the error.
Check Device Compatibility
Disney Plus is not available on all devices. So if you are faced with Disney Plus Error Code 83 it means your device is not compatible with the app. You can check if your device is compatible with Disney+ at the Disney Plus Help Center website (https://help.disneyplus.com/article/disneyplus-devices-supported). If your device is not compatible then try playing Disney Plus on another device to solve the issue.
Check Internet Connection
- If your network connection is unstable then you may face Disney Plus Error Code 83.
- Carry out a speed test and if the speed is slow contact your service provider.
- If you are using a WiFi then log out of your router
- Log in again after a few minutes and check.
Restart Device
Restart Android Device:
- Press the Power button on your device
- You will see the Reboot/Restart option.
- Tap on the Restart option.
- The device will automatically turn off.
- Wait for a few seconds.
- Turn your device on.
Restart iPhone:
- Press and hold the Power button & and Volume Down button together.
- Drag the slider from left to right.
- The device will turn off.
- Press and hold the side button again.
- Your iPhone will turn back on.
Upgrade Disney Plus APP
Android Users
- Open Google Play Store.
- Tap on Manage apps and device
- Click on Update available.
- Tap on Disney+ app
- If there is an update option.
- Tap on Update.
iOS Users
- Open the App Store on your device.
- Tap on the profile icon.
- Find Disney+ app
- Tap the Update option
- Re-launch the app.
- Check if the issue is resolved.
Reinstall Disney Plus APP
- Go to Settings
- Click on Applications
- Next Tap on Manage Applications
- Click on All
- Tap on Disney+
- Tap Uninstall.
- Power-off the device
- Turn it back on.
- Navigate to the Google Play Store
- Reinstall the Disney+ app.
- Log in with your username.
Clear App Cache
- Clear the cache of Disney Plus
- Go to Settings
- Go to Apps or Applications.
- Tap on Disney+
- Click on Storage and cache
- Tap on Clear Cache.
Contact Disney Plus Customer Service
If all else fails and you are still facing Disney Plus error code 83, then you need to contact Disney Plus customer service. They will soon revert to your query and guide you in troubleshooting the error.
We do hope the above solutions have been effective in solving the error and you are now able to watch your favourite movie or show without any hindrance or error.