Are you encountering the Dead by Daylight Mobile not working issue? If your answer is Yes then you have come to the right place.
Recently, a lot of users took to Twitter and Reddit complaining that they are unable to play Dead By Daylight (DBD) on their Mobile.
For the unversed, Dead By Daylight Mobile is a free-to-play survival horror game. This game has you playing either as a Survivor or a Killer.
This game was first launched for PC and Consoles but now it is available for mobile devices as well.
DBD is without a doubt one of the best games right now but due to some unexpected reasons, people are facing some issues with its Mobile version.
If you are also facing the same issue then don’t worry. In this guide, you’ll learn why is Dead by Daylight Mobile not working and how to fix it.
Without any further ado, let’s get started:
Why is Dead by Daylight Mobile Not Working?
There could be many reasons that are preventing you from playing DBD on Mobile devices.
Since the number of users encountering the DBD Mobile not working issue has increased manifold, I have enlisted all possible reasons that could cause the issue.
Here are some of the most commons reasons for encountering the DBD Mobile not working issue:
- Poor Internet Connection.
- Outdated Game Version.
- Device Compatibility Issues.
- App Crashes or Freezes.
- Server Issues.
Regardless of what issue is leading to DBD Mobile not working or loading issue, make sure to apply the following methods one by one to resolve the issue.
How to Fix “Dead By Daylight Mobile Not Working” Problem
If you are encountering the Dead by Daylight Mobile not working problem then here are some methods that will help you resolve this issue.
Method 1: Restart Your Device
If you are facing the DBD Mobile not working issue due to some minor glitches or bugs then it could be fixed by simply restarting your device.
If you have not tried this method yet, be sure to restart your device now. Once you have restarted your device, launch DBD on your Mobile and see if the error is fixed or not.
If it does not work for you then use the following method.
Method 2: Check Your Internet Connection
As I mentioned in the list of possible causes, you might be getting the Dead by Daylight Mobile Not Working problem because of a poor internet connection.
To check whether the problem is happening due to an unstable internet connection, you need to use Internet Speed Tester websites.
If your internet speed is too slow then you have to restart your router. If restarting your Router does not work for you then I advise you to switch to your Mobile Data to play DBD on Mobile.
If you continue to encounter the same issue then chances are high that you are not having this issue because of your internet connection.
Method 3: Update DBD App
When we don’t update an application for a while, it tends to show errors and glitches. It is likely that you might be encountering this issue because of having an older version of the game installed on your phone.
To fix the DBD Mobile not working issue, make sure to update it to the latest version. If you don’t know how to update DBD then follow the steps written below:
- First, go to Google Play Store or Apple App Store.
- Now, search for Dead By Daylight
- Tap on the Update button if available.
- Once updated, launch the app and check if the error is fixed.
- That’s it.
Method 4: Clear DBD App Cache
Sometimes, an application shows an error due to outdated or corrupted cache files. In that case, you have to clear the Cache files to fix the issue.
It is likely that you might be having the issue because of corrupted cache files. To clear the cache file, you need to follow the steps written below:
- First, go to Settings.
- Now, go to Manage App and then Apps.
- There, you need to search for DBD.
- Now, go to the Storage section and tap on Clear Data.
- Once the cache is cleared, launch DBD and check if the issue is fixed.
- That’s it.
Method 5: Uninstall and Reinstall the Game
If none of the above methods works for you, try uninstalling Dead by Daylight Mobile from your device and then reinstalling it.
Once you have successfully uninstalled DBD from your phone, follow the steps written above to install it on your device.
Once reinstalled, launch DBD and check if the error is fixed or not.
That’s all you need to know about how to fix the DBD Mobile not working issue.