RFM01 error MyGov App Not Working -Fixes (2024)

MyGov app makes it easier to access government services online. It makes dealing with the government simpler and easier for the users. MyGov helps users to easily interact with Centrelink and Services Australia through its app. But like any other app, MyGov too has issues and bugs and one of the most common being the RFM01 error MyGov app not working issue.

If your MyGov app is not working and you are facing MyGov not working issue then this article is for you. We have shared some simple steps to resolve the issue to get the app working again.

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RFM01 error MyGov App Not Working -Fixes

To solve the RFM01 error MyGov App Not Working issue try some of the following steps:

Clear Browser Cache

Clearing the browser cache fixes the bugs and issues from the app.

  • Open Google Chrome.
  • Click on the 3-dot menu button.
  • Click on Settings.
  • Tap on Privacy and Security.
  • Select Clear browsing data.
  • Hit the Clear Data button.
  • Start your web browser again.

Try Another Browser

If you are facing the RFM01 error MyGov App Not Working issue then it is possible that the browser is not compatible with the MyGov website.

If you have been using Google Chrome, try to switch to Firefox, Opera or any other and check if the issue is resolved.

Check Internet Connection

Internet Connection

You will face the issue if your internet connection is slow.

  • Carry out a speed test to check your internet speed.
  • Do switch off your router and switch it on again to solve the issue.
  • Or use an Ethernet connection for a stable internet.
  • See if the issue has been resolved.

Update App

Try updating the app to solve the RFM01 error MyGov App Not Working issue

  • Open the Google Play Store.
  • Access your Profile. 
  • Tap on Manage Apps & Devices. 
  • Go to Updates Available and look for the MyGov app. 
  • If there is an update available then tap on the Update button to install.

Contact Customer Support


If you’ve tried all these troubleshooting steps and you are still having problems, it is time to contact the MyGov Customer Support Team. They will help you in solving the RFM01 error MyGov App Not Working issue.

Hopefully, the above solutions have solved the issue with the MyGov app.

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