Is your Crunchyroll Premium not working? If your answer is YES then don’t worry as we have written a guide explaining multiple ways to fix it.
Crunchyroll is one of the best streaming services to watch anime. This platform has a wide range of old and newly released anime content.
Crunchyroll allows users to watch their favorite anime for free, but to get additional features they need to pay for its premium subscription.
Unfortunately, some of the Crunchyroll users are currently facing a lot of issues related to Crunchyroll Premium. If you are also facing the same problem then you are in the right place.
In this guide, we will not only discuss why is Crunchyroll premium not working but also how to fix it.
Without any further ado, let’s get started:
Why Is the Crunchyroll Premium Not Working?
You may be encountering the Crunchyroll premium not working problem for several reasons. Some of the most common reasons are as follows:
- It may be possible that you are not getting the premium service because Crunchyroll does not revise the payment because of some reasons. They don’t give you a premium membership if they do not receive the payment.
- If you have two or more accounts then there will be a possibility that you are on a different account that does not have a premium subscription.
- It is also possible that the Crunchyroll server is down. If the server is down you won’t get the premium services.
- If you have installed ad blockers on your web browser then it may conflict with Crunchyroll and cause the above issue.
- If your device does not have the required space then it may cause issues with your web browser and not let it function properly so as Crunchyroll premium.
How to Fix the Crunchyroll Premium Not Working Issue
Here are some easy methods to fix the Crunchyroll premium not working problem.
Method 1: Check Payment
One of the common reasons for encountering issues related to Crunchyroll premiums is declined payments. If the payment does not reach the Crunchyroll then your premium subscription will automatically expire.
In such a case, you need to verify if the payment is successfully done or not. If the payment is declined or canceled then you have to check your credit or debit card details such as card number, expiry date, CVV, and other information.
Most of the time it is the payment method that causes the payment error. It may be possible that the payment method you are using is not supported by Crunchyroll.
You need to check the payment method and make sure you are using the supported payment methods to purchase a premium subscription.
Method 2: Deactivation Error Occurs
Sometimes there may be a deactivation error that occurs and automatically deactivates your premium subscription. In such cases, you have to contact the Official Crunchyroll Customer Support for assistance.
Before you reach customer support, keep in mind if you just have purchased the Crunchyroll premium then it takes 4 to 5 days to activate so don’t be in a hurry.
Method 3: Use Crunchyroll Account With A Premium Plan
If you have created more than one account and you are on an account that does not have a premium subscription then surely Crunchyroll premium does not work.
In such cases, you can check the order status page. To do the same, use the following steps:
- Go to Crunchyroll and log in to your account.
- Once you log in, click on the “My Account” icon at the top right corner of your screen.
- from the menu, select “Order History”.
- Select the Order number for the item you are inquiring about.
Here check if your account has an active premium subscription. If not then switch to another account and check if you can use the Crunchyroll premium subscription.
Method 4: Disable Ad Blockers
If you are using ad blockers to block ads then it must conflict with the functionality of your web browser and cause the Crunchyroll premium not working problem.
In that case, you should disable all the ad blockers and third-party extensions that are installed on your web browser and check if your problem is fixed or not.
Method 5: Check Crunchyroll Server Status
If the Crunchyroll server is down or under maintenance then it must be the reason why your Crunchyroll Premium not working. If none of the above-mentioned methods works for you then you should check the Crunchyroll server status by visiting its official status page.
You can also consider using the online tool called Downdetector to find the current status of the Crunchyroll server. If you find any issues with the server then it must be the reason why you are encountering this problem.
In that case, all you have to do is wait until the issues are fixed.
That’s it, we hope this guide helps you fix the Crunchyroll premium not working problem.