Blu Voucher is a prepaid voucher that can be used to pay for products and services. This can be done at any of their redemption partners within South Africa. However, many users are complaining about the Blu Voucher not working issue.
Blu Voucher can be easily redeemed by logging in to the redemption partner’s website or mobile app and inserting the 16-digit PIN found on the voucher. The payment is credited on redemption. You can use the voucher for 36 months from the date of purchase.
But if you are facing the Blu Voucher not working issue then here are some solutions to solve the problem for you in a few simple but easy steps.
How To Fix Blu Voucher Not Working Issue:
If your Blu Voucher redemption is declined? Make sure there are enough funds on your voucher, Check your internet connection, clear your browser cache, restart your device, and contact the service provider.
Check Funds
If the item that you have bought costs more than the balance on your voucher you may face a Blu Voucher not working issue. Therefore before trying to redeem your Blu Voucher at any service provider check that there are enough funds on your voucher. You can easily check the value of your Blu Voucher on the voucher that you have been issued.
Check Internet Connection:
If the internet connection is slow then you may face an error:
- Check if your internet connection is stable.
- Carry out a Speed Test
- If the network is slow
- Contact your service provider.
- If you are using Wifi then do turn your router off and on.
- This will resolve minor issues.
- Switch to an Ethernet connection.
- See if the issue is resolved.
Clear Browser Cache
An overloaded browser cache causes the device to work slowly and with glitches. So clearing the cache will make it work smoothly.
- Open Chrome.
- Click More.
- Click More Tools.
- Clear browsing data.
- Choose a time range
- Click on boxes near Cookies and other site data and Cached images and files.
- Tap on Clear data
- Click on Clear Cache
Restart Device
By restarting your device minor bugs and glitches will be removed from them and it will work smoothly.
Restart Android Phone:
- Hold the power button to see the power menu.
- Click on the Restart option.
- Restart iPhone:
- For iPhone X, iPhone 11, iPhone 12, or iPhone 13 users.
- Press the power button and volume button.
- For iPhone SE, iPhone 8, or earlier version users,
- Press only on the power button.
- Press on the option to power off.
- Simply, drag it to the right.
Contact Service Provider
If the above solutions are unable to solve Blu Voucher not working issue then do contact the service providers.
- If you still cannot use your voucher, then contact the service provider to validate that they are not having any problems with their system.
- The service provider will contact Blue Label Distribution to log a call to sort out your issue.
- They will soon ever back with a solution for your problem.
Hope you have been able to solve Blu Voucher not working issue and are now able to redeem the voucher.