Wyze App is used for managing Wyze’s line of smart home devices. However, It seems that the Wyze App is currently experiencing some issues. Several users are encountering the Wyze app not working issue.
Users can add their Wyze products to the app and configure their settings easily. However, the Wyze App Not Working issue has left many users frustrated.
The Wyze app not working is a very common problem faced by Wyze users. Waiting for Wyze to fix the issues might take time, and therefore here are some easy fixes that will soon resolve the issue for you.
Wyze App Not Working? Reasons
There are multiple reasons for the Wyze app not working issue. Some of the most common reasons are Outdated apps, Server issues, network issues, device incompatibility and more.
Wyze App Not Working? Fixes
Here are some simple solutions to the Wyze App not working issue that will soon solve the error.
Check Wyze Server Status
If your Wyze app is not working, then the first step is to check the Wyze server status. If the servers are down you will face errors with the app.
Check the Wyze Server Status on its official page. If the servers are down or under maintenance the team informs users before the outage. You need to wait for a few hours till the team fixes the issue.
Check the Internet Connection
Make sure that your internet connection is stable and active on your device. If your internet connection is slow then you will face errors with the app.
Do an online internet speed test to check the speed of your network connection. If it is slow then inform your ISP.
You can also switch off the router or modem and switch it on after a few minutes to see if the error is fixed. Or switch to an ethernet connection for a stable connection.
Switch the Network Signal to 2.4GHz
Check if your device is connected to a 2.4 GHz network. You may face the Wyze app not working issue if it is connected to a 5 GHz network.
- Open WiFi settings.
- Tap on the icon on your connected WiFi name.
- Check if the frequency is 2.4 GHz.
- If your network has a 5GHz frequency, then you need to switch to a 2.4GHz network.
Check Device Compatibility
Make sure your smartphone or tablet is not running on an obsolete OS version. The Wyze app is only compatible with Android-7+ and iOS-14+ versions only!
- Steps To Check Device Version.
- Go to mobile Settings.
- For iPhone, tap on General > Software Update.
- For Android, About > Android Version.
- Check your device version.
If your device is running an unsupported OS version then the Wyze app will never work. You need to switch devices to solve the issue.
Clear App Cache
An overloaded app cache also causes issues therefore do try to clear the app cache as soon as possible.
- On Android
- Go to mobile Settings.
- Look for Apps & Management.
- Navigate to the mobile Apps list.
- Locate your Wyze app from the list.
- Tap on Clear Cache.
- On iPhone
- Open iPhone Settings.
- Go to the General > iPhone storage.
- Locate the Wyze App app from the list.
- Tap on the Offload app.
Uninstall/ Reinstall the Wyze app
You may try to uninstall and then reinstall the Wyze app to fix the issue.
- Open Google PlayStore or App Store on your device and search for the Wyze app.
- Tap on the Uninstall button and the app will be uninstalled.
- Now wait for some time and tap on the Install button to reinstall the app.
- Check if the issue is fixed.
If you are still facing the Wyze app not working issue then do contact Wyze’s Support Team for guidance.