Steam is one of the largest platforms for downloading the game. According to the reports 50-70% of PC games were downloaded from Steam.
It is a huge platform where some games are free to download and some of them need to be purchased. On Steam thousands of transactions are made but some of them may encounter issues.
However, some users are getting the error message that says “This card number is invalid for your selected payment method” while making payments using Debit Cards.
If you are also facing the issues and wondering why is steam not accepting my new debit card then don’t worry. In this guide, you’ll learn why are you encountering this issue and how to fix it.
Why Is Steam Not Accepting My New Debit Card?
You must be encountering the issue while making payments on Steam using a new debit card for several reasons. To make your work easier we have mentioned some of the most common reasons for encountering this problem.
- Unsupported Payment Methods: Steam does not support every payment method. It may be possible that you are facing this problem and are unable to make a payment because you are using a payment method that is not supported by Steam.
- Incorrect Debit Card Details: It may be possible that you are facing this problem because you have entered the debit card details incorrectly.
- Internet Connection Problem: It may be possible that you are unable to complete transactions because there is an issue with your internet connection.
- Steam Server Is Bussy: As I mentioned above thousands of transactions will be done daily. It may be possible that you are encountering this problem because too many users are making payments at the same time. This is happening when there is a new game is released.
Solutions to Fix the Steam Not Accepting New Debit Card Problem
Use the following methods to fix the Steam not accepting new debit card problem.
1. Make Sure You Are Using the Supported Payment Methods
As we all know Steam does not support all payment methods you need to use the supported payment methods to purchase games. It may be possible that you are using payment methods that are not supported by Steam which is why you are encountering this problem.
To start fixing the Steam not accepting new debit card card problem the first thing you need to do is make sure you are using the supported payment methods.
Here is the list of supported payment methods:
- PayPal
- Visa
- MasterCard
- American Express
- Discover
- JCB
Method 2: Double-Check Debit Card Details
Sometimes users are unable to complete the transactions and make payments even if they are using the supported payment methods because of the incorrect debit card details.
It is a common mistake made by users. So before making payments double-check the card details and make sure to enter correct debit card details.
Method 3: Contact the Bank or Debit Card Provider
If you have done everything correctly but still encountering the issues and are unable to complete the transaction process then you should contact your debit card provider or bank that issued the card.
While contacting with card provide make sure two things;
- Checking the status of your account.
- Ensuring the card is not blocked and may be used online.
Now talk to the support team and report your problem. The support team will help you fix your problem and provide information if something is wrong with your debit card or online transactions.
Method 4: Contact Steam Support
If you have entered the details correctly and there is no issue with your Debit card then it must be the issue from Steam. In that case, you’ll need to contact Steam Support for further assistance.
That’s it, we hope this guide helps you fix the Steam not accepting new debit card problem.