Do you want to know how to fix the WhatsApp keeps stopping error? In this guide, we will explain the reasons behind this error and how to resolve it.
Whatsapp is a free text messaging and video calling app that you can use to connect instantly with your contacts. However, as useful as the app can be, it is not immune to errors.
Many users have been facing the WhatsApp keeps stopping error recently. If you are also one of these users and are facing the same problem, then this guide is for you.
How To Fix Whatsapp Keeps Stopping Error?
Before you can start fixing the error, it is important to understand what is causing the WhatsApp keeps stopping error.
There can be multiple reasons behind this error message occurring. Some of the most common issues include failing to update the app, not having enough storage space on your device, temporary glitches in the app or your device, cache issues, and malware attacks.
Now that you understand the possible causes behind the error, you can start trying to fix the issue. We have listed the most effective methods to fix this error below.
Clear WhatsApp Cache And Data
If you have not cleared your Whatsapp cache and data in a long time, the cached files may get corrupted. This can lead to the app not working on your device.
You can clear your WhatsApp cache and data to resolve this issue. We have explained the process to do so for both Android and iOS devices below.
Android
- Go to your device’s Settings.
- Select the Apps option and then go to the Apps Manager.
- Browse for Whatsapp and click on it.
- Select the Storage option and choose Clear Cache and Clear Data options.
- Click OK to confirm.
iPhone
- Open Whatsapp and go to Settings.
- From here, select the Data and Storage Usage option.
- Choose Storage Usage and click on Manage.
- Now, select the Clear option.
Restart Your Phone And App
It is possible that your device or your app is facing temporary glitches or bugs that are interfering with the proper functioning of WhatsApp. You can restart your app as well as your device to fix this issue.
Clear Storage Space
Sometimes the Whatsapp keeps stopping error occurs when there is insufficient storage space on your device. You can resolve this by deleting any unnecessary files and apps on your device.
Reinstall WhatsApp
It is possible that your app may have been corrupted over time. You can fix this issue by reinstalling the app on your device. This will set the app on your device with a fresh start and hopefully resolve any error messages that you may be encountering.
Update Your Device And WhatsApp
Another fix for the Whatsapp keeps stopping error is that you are trying to run the app on an outdated device.The problem can also occur if you are using a previous version of Whatsapp instead of the latest one.
To resolve these situations, you need to keep your device as well as your app updated. Updating is also necessary because developers often introduce patch fixes for known errors with new updates.
Restore Default App Settings
You can also fix this error by resetting app preferences for WhatsApp. You can follow the steps given below to do so.
- Go to Settings on your device.
- After this, select the Apps option.
- Click on the three dots at the top right corner.
- Now, choose the Reset app preferences option.
- Select the Reset Apps option.
Contact WhatsApp Support
If none of these solutions works for you, contact WhatsApp Support for further assistance. You can get in touch with Whatsapp Support through email at support@whatsapp.com.
This is how you can fix the Whatsapp keeps stopping error. We hope that this guide was helpful to you.