Are you facing the problem of WhatsApp Call Not Showing on Lock Screen? If yes then don’t worry you are at the right place.
WhatsApp is a popular messaging app that allows users to send text messages, voice messages, images, videos, documents, and make voice and video calls over the internet.
Being able to see incoming WhatsApp calls on the lock screen allows users to quickly identify who is calling and decide whether to answer without unlocking their device.
This can be especially useful when users are busy or in situations where accessing the phone may be inconvenient.
Receiving WhatsApp calls on the lock screen enhances the user experience by providing quick access to incoming calls while maintaining convenience, privacy, and accessibility.
However, many users are facing the problem of WhatsApp Call Not Showing On Lock Screen.
Today i will show you how you can fix the problem with some effective methods.
Let’s get started.
How To Fix WhatsApp Call Not Showing On Lock Screen
You can try the following steps to fix the issue:
Check Notification Settings:
Make sure that WhatsApp notifications are enabled in your phone’s settings.
Sometimes, notifications can be disabled inadvertently, causing them not to appear on the lock screen.
To check this:
On Android:
- Go to Settings > Apps & notifications > WhatsApp > Notifications. Make sure that “Show notifications” is enabled.
- Make sure all notifications, especially call notifications, are turned on.
On iOS:
- Go to Settings > Notifications > WhatsApp. Ensure that “Allow Notifications” and “Show on Lock Screen” are both turned on.
Once done, close the settings app and check if the issue persists.
Check Do Not Disturb Mode:
Make sure that your device’s Do Not Disturb mode is not activated.
This can suppress notifications, including WhatsApp calls, from appearing on the lock screen.
To check and adjust Do Not Disturb settings on Android devices:
- Open the Settings app on your Android device.
- Look for the “Sound” or “Sound & vibration” section, then tap on it.
- Find and tap on “Do Not Disturb” or “Do not disturb preferences.”
- If the mode is turned on, disable it.
To check and adjust Do Not Disturb settings on iOS devices:
- Open the Settings app on your iOS device.
- Scroll down and tap on “Do Not Disturb.”
- Here, you can toggle the switch to turn “Do Not Disturb” on or off.
- Make sure that “Do Not Disturb” mode is not enabled or that it’s not preventing WhatsApp call notifications from appearing on the lock screen.
Once you done that, check if calls are showing on lock screen.
Check Battery Optimization Settings:
Some devices have battery optimization settings that can affect how apps behave in the background, potentially causing notification delays or issues.
Check if WhatsApp is optimized for battery usage and consider disabling optimization for WhatsApp:
To do so:
On Android:
- Go to Settings > Apps & notifications > WhatsApp > Battery > Battery optimization.
- Select “Unrestricted”, “Don’t optimize” or “Not optimized” to prevent battery optimization for WhatsApp.
Note: The exact steps may vary depending on your device’s manufacturer and Android version.
Restart Your Device:
Restarting your device can often resolve various software-related issues, including notification problems.
Turn off your device, wait a few seconds, and then turn it back on to see if WhatsApp calls start appearing on the lock screen again.
To do so:
For Android:
- Press and hold the power button on your device until the power menu appears on the screen.
- Depending on your device, you may see options like “Restart,” or “Reboot.”
- Select the appropriate option to turn off your device.
- Once your device is powered off, wait until your device restarts.
For iOS:
- Press and hold the power button until the “slide to power off” slider appears on the screen.
- Drag the slider to the right to turn off your device.
- Once your device is completely turned off, press and hold the power button again until the Apple logo appears on the screen.
- Release the power button and wait for your device to restart.
Once your device restarted, check if the WhatsApp call are now showing on lock screen.
Update WhatsApp:
Make sure that you are using the latest version of the WhatsApp application.
Developers frequently release updates to fix bugs and improve performance, so updating the app may resolve the issue.
To do so:
On Android:
- Open the Google Play Store app on your Android device.
- Tap the menu icon (three horizontal lines) in the upper left corner of the screen to open the side menu.
- Select “My apps & games” from the menu.
- You will see a list of apps with available updates.
- Find WhatsApp in the list.
- If an update for WhatsApp is available, you will see an “Update” button next to it.
- Tap on “Update” to install the latest version.
On iOS:
- Open the App Store app on your iOS device.
- Tap on your profile picture or initials in the top right corner of the screen to access your account.
- Scroll down to the “Available Updates” section.
- If there is an update available for WhatsApp, you will see it listed here.
- Tap on the “Update” button next to WhatsApp to install the latest version.
After updating WhatsApp, restart the app to ensure that the changes take effect.
Once you have updated WhatsApp, check to see if the issue of WhatsApp calls not showing on the lock screen has been resolved.
Clear Cache:
Try clearing WhatsApp cache on your device.
Clearing the cache of an app involves deleting temporary files and data stored by the app.
This can sometimes help resolve various issues, including problems with app performance or functionality.
Here’s how you can clear the cache for WhatsApp:
Android:
- Open the Settings app on your Android device.
- Navigate to “Apps” or “Applications” (the exact name may vary depending on your device).
- Find and tap on “WhatsApp” in the list of installed apps.
- Tap on “Storage.”
- You will see options to “Clear Cache” and “Clear Data.” Tap on “Clear Cache” to delete the temporary files stored by WhatsApp.
Optionally, if clearing the cache doesn’t resolve the issue, you can also try tapping on “Clear Data” to delete all app data, including settings and login information.
Keep in mind that clearing data will reset the app to its initial state, so you may need to set up WhatsApp again.
iOS:
On iOS devices, there isn’t a built-in option to clear the cache for individual apps like WhatsApp.
However, you can achieve a similar effect by uninstalling and reinstalling the app.
This will remove all data associated with WhatsApp, including the cache.
To do so:
- Press and hold the WhatsApp icon on your home screen until it starts shaking.
- Then, tap the “X” icon on the app icon and confirm the deletion.
- After uninstalling WhatsApp, reinstall it from the App Store.
This process will clear the cache and reset the app to its default state.
Once you have done all the steps, check if the WhatsApp call is now showing on the lock screen.
These were some steps you can try to fix the WhatsApp Call Not Showing On Lock Screen problem.