Vivint App Not Working Issue Fix (December 2023)

Is your Vivint App Not Working? Are you facing issues while using the Vivint app on your phone? Is your Vivint App not starting? If you are encountering any of these issues then do not worry as we shall share some tips in this article that will help you solve the issue within minutes and Vivint App will once again start working like before.

Vivint App Not Working

If your Vivint app has stopped working suddenly then do not worry as it can happen sometimes. We know it is quite annoying but no worries as we will share in this article all about the Vivint app and its solutions that you can try to fix the issues.

What Is The Vivint App?

The Vivint app is a smart home management solution. This intelligently designed app is a perfect companion for homeowners as it gives them complete control over their homes. Be it their appliances or security devices. 

The Vivint app integrates with various smart devices, allowing users to manage their homes from anywhere just with a click of a button.

Why is My Vivint App Not Working?

Vivint App Not Working

There may be several reasons behind the Vivint App Not Working Issue. Maybe the server is down, or the internet is not working. 

Here are some possible reasons that could cause the Vivint app not working or crashing issue.

Slow Internet Connection: If your internet connection is slow or unstable the Vivint app may not work or show an error. 

Outdated Version of App: If you have not updated your device Vivant app will not work smoothly and you may face some problems.

Bugs & Glitches: This means there is something wrong with the application and as a result, the app does not work in the proper way.  

Cache Issue: If your cache data is overloaded then you may face the app not working issue.

 Vivint Server Down: If the server is down or under maintenance you may face the Vivint app not working issue. 

How To Solve The Vivint App Not Working Issue:

Here are some effective ways to resolve the Vivint app not loading or working problem:

Make Sure Your Internet Connection Is On:

To have your Vivint App working smoothly, check if your internet is on. If the internet is slow or unstable then inform your service provider about it. Or you can shift to mobile data from Wifi and see if the app is working smoothly. Or if you are using mobile data then try switching to Wifi.  

Relaunch Vivint App 

On Android:

  • Go to Settings on your device  
  • Tap on App and Application
  • Search for the Vivint app on the list
  • Tap on the app from the list
  • Click on the Force Stop button.
  • Relaunch it again after a few minutes.

On iPhone:

  • Double-tap on the home button.
  • Check the apps displayed on the screen. 
  • Search for Vivint App by swiping left or right.
  • Swipe up the app and close this application.
  • Relaunch it again after some time.

Clear App Cache & Data

Vivint App Not Working

On Android:

  • Go to Settings on your phone.
  • Click on Apps Applications
  • Search for the Vivint App and tap on it
  • Go to Storage and click on Clear Cache.

On iPhone:

  • Go to Settings on your device
  • Tap on General 
  • Click on iPhone Storage.
  • Tap on the Vivint app.
  • Tap the “Offload App” button.

Update Your Device

Update on Android:

  • Go to Settings 
  • Tap on System.
  • Tap on the System Update 
  • Check for Updates”.
  • If you find new updates
  • Tap on Install
  • Your App will be updated.  

 Update on iPhone:

  • Go to Settings
  • Tap on General 
  • Click on Software Update
  • Tap on Automatic Updates.
  • Click on Download iOS Updates
  • Tap on Install iOS Updates.
  • Your device will soon be updated to the latest version.

Restart Your Phone

If none of the above solutions work then you can try restarting your phone.  Restarting / Rebooting removes minor bugs and glitches from your device and it will work without any issue. 

Restart Android Phone:

  • Hold the power button
  • You will see the power button.
  • Click on the Restart option.

Restart iPhone:

  •  Users of iPhone X, iPhone 11, iPhone 12, or iPhone 13 
  • Press on the power button & volume button.
  • Users of  iPhone SE, iPhone 8 
  • Press the Power button.
  • You will get an option named “slide to power off”. 
  • Simply, drag it to the right.

Check If The Vivint Server Is Down

Vivint app has its own server and if the server is down or under maintenance then you may face the  Vivint App Not Working Issue. So do check if the server is live or not. You can check the Vivint server status at

Contact Customer Support

If nothing else helps then the only option left is to contact the Vivint Customer Support Team. They will soon respond and guide you to solve the issue.

Vivint App Not Working –  FAQs :

Is the Vivint App banned?

No, currently the Vivint App has not been banned.

Why is the Vivint App Showing Unable to Connect to the Server?

This is because the Vivint App server could be under maintenance or down.

Is Vivint App Closed?

No, currently Vivint App is not closed.

Hope these simple solutions have fixed the Vivint App Not Working Issue for you. For more topics like this do visit us again. 

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