How to Fix The Valorant Shop Black Screen Issue (2024)

Valorant is a first-person tactical hero shooter game published by Riot Games. It lets players buy in-game items, characters, and weapon skins from the Valorant shop. However, some players have encountered the Valorant shop black screen issue.

Players can buy bundles and skins from the Valorant shop by spending Valorant Points. However, due to the Valorant shop black screen issue, they are unable to purchase their favourite bundles or skins.

If you are currently facing the error then do not worry as here are some solutions to solve the issue.

Fix Valorant Shop Black Screen Issue

If you are facing Valorant shop black screen issue then here are some troubleshooting methods to resolve the error.


Check Internet Connection

Check if your internet connection is strong and steady. If the network connection is slow you may face an error with the app.

Carry out an online speed test to check if the network is strong. If it is slow then contact your ISP they will soon take steps to resolve the issue.

Switch off your router switch it on after a few minutes, and check if the issue is solved. Do try to connect to an ethernet for a stable internet connection.

Restart Your Device

A simple restart can resolve the problem as it clears the device of minor bugs and glitches.


  • Hold the power button for 5-10 seconds.
  • Tap on the Restart option.


  • iPhone X and other latest devices.
  • Press the power and volume buttons.
  • For iPhone SE, and iPhone 8.
  • Press only the power button.
  • Option “slide to power off” will open.
  • Drag it to the right.

Log Out And Then Log In

If you’re having trouble with the store, try logging out of your Valorant account and then logging back in.

This simple step might refresh your session and fix any temporary login issues.

Update Graphics Drivers

Outdated graphics drivers can make your screen have issues. Do try to keep your graphic drivers updated to the latest version to avoid errors.

  • Download Display Driver Uninstaller (DDU).
  • Open and extract the downloaded file.
  • Run the Display Driver Uninstaller executable.
  • From the options.
  • Tap on the Continue button.
  • Click on the device type menu to choose GPU.
  • Choose your GPU brand.
  • Tap on Clean and restart.
  • Download the graphics drivers for your card.
  • Install the latest drivers.

Run As Administrator

Try running Valorant as an administrator to fix store loading problems caused by permission issues.

  • Right-click on Valorant and click on Properties.
  • Next, go to the Compatibility tab.
  • Tap on Run this program as an administrator box.
  • Click Apply and confirm OK.
  • The application will now run as an administrator.

Add Riot Vanguard As Exception

Adding Riot Vanguard as an exception in your antivirus software can also fix the Valorant shop black screen.

  • Open the antivirus program’s settings.
  • In the settings menu search for Exclusions or Exceptions.
  • Add the Riot Vanguard folder as an exclusion.
  • Save changes and restart your computer.

Contact Valorant Support

If the above solutions do not solve the Valorant shop black screen issue, contact Valorant support for more help and report the issue. The team will revert and troubleshoot the error.

Hopefully, the Valorant shop black screen error will be resolved with the above solutions and your app will function as before once again.

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