How To Fix Uphold Not Working Issue (2024)

Uphold is a cloud-based cryptocurrency platform that allows users to buy, sell or send money. It offers more than 200 digital currencies for users to trade.

The platform also lets you trade precious metals and foreign exchange (forex) from your mobile device. Recently, many users have been facing the Uphold Not Working Issue.

Uphold App Not Working

If you are one of the users facing the Uphold Not Working Issue then follow these simple steps to resolve it. 

Uphold Not Working Issue Fix

There may be several reasons for that: An outage that hasn’t been communicated yet via the Uphold status page.  Restart your phone to see if the issue is resolved or contact your service provider.

How To Find If Uphold is Having Issues?

Uphold App Not Working

There are two main options: You can check the Uphold status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes. 

How To Fix Uphold App Not Working Issue:

  • Update Uphold App
  • Clear Uphold App cache files
  • Delete and Reinstall Uphold App
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Check if you are running the latest version of the Uphold app to solve Uphold Not Working Issue.  

  • Open up the App Store on your device
  • Tap on the search icon in the bottom right corner.  
  • Search for the Uphold App
  • Tap on the update button 

Clear Uphold App cache files

  • Go to your device Settings
  • Scroll to General and tap on it.
  • Tap on Phone storage.  
  • Search for the Uphold Mobile App
  • Tap on the Uphold Mobile App
  • Click on “offload app”. 
  • Tap again to Confirm.  
  • Tap on Reinstall the app button. 

Delete & Reinstall Uphold App

  • Navigate all the  way to the app page 
  • Tap on delete the app to uninstall it.
  • Once uninstalled, open up the app store
  • Search for the Uphold Mobile App in the search bar.
  • Click on the get button. 
  • Install it back on your device.  

As we have earlier stated Uphold is user-friendly and easy to set up.  Just create and fund your account from a bank account or a credit card.  You can immediately start trading.  

How to Set up An Upload Account:

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Complete a three-step sign-up process to successfully create an account on Uphold.  

1. On the homepage, tap Sign Up. Create your login credentials and select your country of residence.

2. Create your Uphold account information and check the confirmation email sent to your email address. Follow the instructions in the email.

3. Protect your account by enabling Two-Factor Authentication. You will need to enter your phone number for this.

4. To complete the registration process you will have to download the Authy app. Enter your phone number, the one used for your registration. Authy will soon send a security code. Enter the code on your sign-up page.   

5. Verify your account: After completing Account Verification, you will get full access to your Uphold account. To verify your identity, you will submit a government-issued ID, an address, and a selfie holding your ID.  The pictures should be clear to complete your account verification. 

Ease of Use:

The signup process for Uphold is quite easy. 

  • Enter your email, 
  • Country of residence and nationality. 
  • Next, verify identity by uploading a Passport/Drivers Licence.
  • Link a bank or credit card to make investments

Start trading with $10 using a bank ACH transfer or a debit or credit card.

Uphold also allows one-step payments. Unlike other platforms where one cannot start trading without depositing cash in your account. On Upload, you can get started immediately using the linked payment method.

Uphold Fees

Uphold high fees are its biggest drawback and also there are no discounts even for larger trades. 


Uphold App Not Working

Uphold has a strict KYC protocol 

  • All the users have to add a 2-factor authentication security setting. 
  • They regularly hold security audits and penetration testing.
  • Two-factor authentication. Always set up two-factor authentication methods to protect your Uphold account.
  • Encryption. The private keys of customers are encrypted to protect against hacking.
  • 24/7 monitoring. Uphold’s Security Operations Center monitors its systems 24/7 to detect suspicious activity.
  • Team security. Uphold staff must also adhere to strict security measures like undergoing thorough background checks and using two-factor authentication on all administrative accounts.

Hope your Uphold Not Working Issue has been resolved by using the above steps.

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