Is your Truecaller not working on your device? Are you wondering how to fix the Truecaller not working issue? Do not worry, as in this guide, we have shared some solutions to troubleshoot the error and get Truecaller working again.
Truecaller is a mobile application for caller ID, messaging, spam blocking, and connecting with other users. It is quite frustrating if the app stops working.
You are unable to see who is calling you and more. Read on to know how to fix the Truecaller not working issue.
Truecaller Not Working Issue Fixes:
To fix the Truecaller not working issue, check if your internet connection is stable, try to clear the app’s cache and data, update the app, enable Truecaller’s permissions for Display over other apps, and set Truecaller as your default caller ID app.
One of the first steps to fix the issue is to restart your device. Restarting a device helps fix minor glitches and bugs.
Check Internet Connection:
- A stable internet connection is essential for Truecaller to function properly.
- Check your network connection.
- Switch off the modem/router and switch it on again after a few minutes.
- If the issue persists, try using an Ethernet connection for a stable network connection.
Update The App:
An outdated app causes issues and glitches. Do try to keep app updated to the latest version to fix the error.
- Open Play Store/App Store.
- Locate the Truecaller App.
- Check if there is an update available.
- If yes, then install the update.
Clear App Cache
- Long-press the Truecaller app icon.
- Tap the information (i) icon.
- Go to Storage > Clear Cache and then Clear Data.
Tap on Settings
- Click on Apps and then on the Truecaller App.
- Tap Storage & cache.
- Tap Clear cache.
- Check if the issue is fixed.
Check Permissions:
- Go to the app’s Info screen.
- Locate the permissions, such as the Display over other apps tab.
- Enable the tab.
- Ensure Truecaller has permission to access your contacts.
Disable Battery Optimization:
- Go to your phone’s Settings.
- Click on Battery.
- Find Truecaller and disable battery optimization.
- Set it to Unrestricted or No restrictions.
Set as Default Caller ID:
- Go to your phone’s Settings > Apps > Default apps.
- Set Truecaller as the default Caller ID app.
Reinstall the App
- Uninstall: Long-press the Truecaller icon, select “Remove app,” and confirm by tapping “Delete”.
- Reinstall: Open your app store, search for Truecaller, and install it again.
- Complete Setup: Follow the on-screen instructions, ensuring you grant all necessary permissions.
Contact Support
If the issue persists after trying these steps, you can reach out to Truecaller’s customer support for further assistance. Share your problem with them. They will guide and help you in troubleshooting the error.
Hope the above solutions have helped fix the Truecaller not working issue.