TikTok is one of the most popular video applications where users create short videos and watch videos created by other TikTok users.
There is no denying that TikTok has millions of daily active users but many face issues and errors preventing users from accessing the platform.
The error TikTok users are currently encountering is ‘No internet connection’. According to reports, whenever a user launches the TikTok app, they are shown an error ‘No Internet Connection’.
If you are also facing the same problem then don’t worry we have you covered.
In this guide, we will show you how to fix the TikTok no internet connection error.
Without any further ado, let’s get started:
TikTok No Internet Connection Error Solutions (2025)
Check Your Internet Connection
The error message itself indicates that you are encountering the TikTok no internet connection error because your internet connection is either poor or unstable.
To watch videos on the TikTok app, you need to have a fast and stable internet connection. If you have issues with your internet connection then you won’t be able to watch videos on TikTok.
So, you can start troubleshooting this error by checking your internet connection.
The best way to check internet connection speed and stability is by performing a speed test.
To do so, use any internet speed tester you want and check your internet speed and stability.
If you find any issues with your internet connection then you can fix it by rebooting the WIFI router.
Check Server Status
It is also possible that the TikTok server is down for some reason which is why you are getting this error message.
In that case, you should check the current status of the TikTok server.
To check the TikTok server status use the online tool called Downdetector.
This tool will show you the current status of the TikTok server based on the reports submitted by other users.
If the TikTok server is down or under maintenance then you won’t do anything to resolve the issue.
All you can do is wait for some time and try again.
Clear Cache
Sometimes, corrupted cache files stored in the web browser may conflict with the app functionality and cause technical issues and errors.
If there is no issue with your internet connection and the TikTok server then you should try clearing the cache files.
To do so, use the steps written below:
On Android:
- Open the Settings app.
- Then go to Apps > Manage Apps.
- From the list, select the TikTok app.
- Now, go to Storage.
- Then select “Clear Cache”.
- That’s it.
On iOS:
- Open the Settings app.
- Then go to General > iPhone Storage.
- Here find and select the TikTok app.
- Now, select “Offload App”.
- That’s it.
Update App
If clearing the cache files does not resolve the issue, you should try updating the TikTok app.
To do so, go to the Google PlayStore or App Store and search for the TikTok app.
Once you find the app, tap on the Update button next to the app name.
Once you do that, it will start updating the TikTok app. Now, wait for the updating process to be completed and check if the problem is fixed.
Contact Support
If none of these methods works for you and you are still encountering the same error then you should contact TikTok Support for further assistance.
That’s it, this is how you can fix the TikTok no internet connection error.