Starlink’s satellite internet recently faced an outage and was down for many users. Starlink by SpaceX provides internet access to the remotest areas.
But like any other Internet connection, Starlink is also prone to issues such as slow speeds and disconnects. The majority of users who were having Starlink’s not working issue belonged to New York, Los Angeles and many more cities.
Service outage detectors such as Downdetector also indicated that it is indeed a widespread outage.
If you are one of the users facing Starlink’s not working issue then this article will help you troubleshoot the issues. Soon you will start receiving fast and reliable connectivity.
What Is Starlink?
The Starlink by SpaceX is made out of thousands of small satellites. They are orbiting the Earth and work in conjunction with ground transceivers. Starlink offers broadband Internet services in remote areas.
Users can access the Starlink internet service with a dish antenna, called the Starlink dish. The dish communicates with the Starlink satellite network and provides users with high-speed internet services.
What Causes Starlink Not Working Problem?
Service Outages — Starlink could be having service outages due to maintenance, upgrades, or other technical issues.
Satellite Coverage — While Starlink has a large network of satellites, there may still be areas where coverage is limited or nonexistent. So the dish is unable to connect with the satellites.
Weather Conditions — Starlink’s internet service can be disrupted due to severe weather conditions such as heavy rain, snow, or fog. If the weather is bad, the signal may be disrupted.
Signal Obstruction — Obstructions such as tall buildings, and trees can affect the signal strength and lead to connectivity issues.
Network Congestion — Starlink’s network can become congested if too many users are trying to access it at the same time. This may cause a connectivity issue.
Technical issues — A Starlink dish or router with a loose cable or damaged equipment could cause the signal to be disrupted.
How to Fix Starlink Not Working Issue?
Here are some possible methods that can be used to resolve the issue:
Outages:
Go to the Starlink website and check if there are any outages in your area. If there is an outage, then you will have to wait for a few hours till the issue is resolved.
Check Weather Conditions
If the weather is bad in your area then you will face Starlink Not Working Issue technology, so wait for the weather conditions to improve and then try again.
Restart Starlink Dish:
- Restarting your Starlink dish and router can remove bugs and glitches and the problem is solved.
- Unplug the power cord from the Starlink dish.
- Unplug The Router too.
- Wait for a few minutes.
- Reconnect the Power Cord.
- Reconnect the Router.
- Check if the issue is resolved.
Check the Cables and Connections
Make sure all the cables and connections are properly connected and none are damaged or have a loose connection.
Update Software
If you have not updated Starlink for a long time you may face a Starlink Not Working Issue. So do update it with the latest firmware.
iOS
- Go to the App Store from the Home Screen.
- Select the Account icon
- Gol to Available Updates.
- Search for the Starlink app.
- Click the Update button.
On Android
- Go to the Google Play Store
- Search for the Starlink app.
- Click to launch the Starlink app tab.
- Click update to begin the procedure.
Reposition the Starlink Dish
Repositioning the Starlink dish can also improve the signal strength and the error will be resolved.
Contact Starlink Support
If none of the above-given solutions solves the issue, then do contact Starlink support. They will guide you to solve the issue. for further assistance.
SpaceX has acknowledged the issue on social media and has added that they are working towards solving the issue. They later confirmed that the outage had been fixed and the network issue had been fully resolved.
https://x.com/Starlink/status/1701772439506894964?s=20
We do hope this article has been helpful to you and your issue has been resolved.